Communication’s Pattern Relating Work Efficiency Within Government Organization: A Case Study Of Police stations in the eastern region of Thailand

Abstract

  The purpose of this research was to study communication styles in relation to work efficiency. Within government agencies, a case study of police stations in the eastern region of Thailand, the sample group used in this research was 402 police officers of the police station in the eastern region of Thailand. The research instruments were questionnaires and statistics used in the study. The research was the percentage, mean, standard deviation t-test, Independent One-Way ANOVA and LSD pairwise comparison. The results of the research revealed that the respondents were male. 95.0%, age 41 years or more, equivalent to 63.70%, Bachelor's degree, equivalent to 44.30%, Pratuan class, equivalent to 56.20%, and 20,001 baht or more, accounting for 68.90%. The communication style that was related to the overall performance within the government agency was at a high level. When looking at the item averages, it was found that the items with the highest mean were that you prioritized the urgency and importance of the work. At the highest level, followed by listening to opinions and cooperating in working within your organization. at the highest level. And the item with the lowest average is that you have the opportunity to express your opinion. Make decisions and jointly solve problems of communication style at a high level. The hypothesis testing results revealed that the comparison of communication styles correlated with work efficiency within government agencies classified by gender, age, educational level. position and income were found It was found that the respondents had different gender, age, education level, position, and income. There was no statistically significant difference in the communication style correlated with performance within government agencies at the 0.05 level, which rejected the hypothesis.