The Guidelines for the Promotion of Performance Efficiency of Employees at the Electricity Generating Authority of Thailand through Transformational Leadership, Knowledge Management, and Innovation Behavior

Abstract

The objective of this research was to discover the guidelines for the promotion of performance efficiency of employees at the Electricity Generating Authority of Thailand (EGAT) through transformational leadership, knowledge management, and innovation behavior. This is considered as a qualitative research in which there are a study of related documents and an organization of a focus group discussion from 9 specialists in the area of study. The obtained data were analyzed by using content and component analysis and then verified by using a data triangulation method. The results of the study revealed that: 1) the transformational leadership has an effect on the organizational performance, the executives must develop themselves in order to cope with rapid changes, say, technology in the social world that affects the employees and stakeholders on performing their work, 2) knowledge management refers to the ability to convert the available data in the form of intellectual capital by exchanging knowledge among individuals and, at the same time, dispersing the said knowledge intensively, and 3) innovation behavior is an innovation with regard to work that produce a direct impact on performance efficiency, however, it depends on the context and the differences among individuals including the perception of organization’s support over the creation of innovation as well as the relationship of the executives.