Knowledge Management on Good Governance to Enhance Transparency in Pho Kao Ton Sub - District Administrative Organization, Mueang District, Lop Buri Province

Abstract

   This research aimed to: 1. examine the operational conditions based on good governance principles, and 2. synthesize and evaluate the appropriateness of a knowledge management model for transparent governance of the Pho Kao Ton Subdistrict Administrative Organization, Mueang District, Lopburi Province. A mixed-methods research design was employed, comprising a quantitative study of the entire population of 65 personnel working at the Pho Kao Ton Subdistrict Administrative Organization, and a qualitative study, which data collected from 15 key informants, including executives, organizational personnel, and residents within the organization's area of responsibility. Data collection instruments consisted of a questionnaire and a semi-structured interview guide. Data were analyzed using frequency, percentage, population mean, population standard deviation, and content analysis.

   The research findings revealed that: 1. the overall operational performance based on good governance principles among personnel was at a high level. Considering by dimension, the principle of accountability yielded the highest mean score at a high level, followed by the principle of participation, while the principle of value for money recorded the lowest mean score, though still at a high level, due to constraints imposed by centralized budget disbursement regulations; 2. The transparent governance knowledge management model (PPT KM Model) consists of six causal sequential steps as follows: Step 1 Knowledge Exploration; Step 2 Objective Setting; Step 3 Alignment; Step 4 Coordination; Step 5  Collaboration; and Step 6 Knowledge Exchange. These six steps facilitate the conversion of tacit knowledge held by practitioners into explicit operational guidelines, through the integration of participatory mechanisms and technological media. As a result, the organization was able to reduce bureaucratic constraints, expand accountability channels, and tangibly enhance the transparency image of the Pho Kao Ton Subdistrict Administrative Organization.