An Exploratory Analysis of Thai Luxury Dinner Cruise Attributes

Authors

  • Supakorn Suradinkura National Institute of Development Administration (NIDA).
  • Watsida Boonyanmethaporn National Institute of Development Administration (NIDA).

DOI:

https://doi.org/10.58837/CHULA.CBSJ.45.2.4

Keywords:

Dinner Cruise, Luxury Dinner Cruise, Luxury Dinner Cruise Attributes, Chaophraya River, Thailand

Abstract

Luxury dinner cruise tourism is continuously expanding, it is a form of river cruising activity that provides personalized services, an exclusive environment, and luxurious service while dining along the view of onshore attractions. This study aims to explore the attributes of the luxury dinner cruise on the Chaophraya river, Bangkok. These attributes are developed based on 5 stages: conceptualization and dimensionality, item generation from literature review, data collection and analyzation methods, item analysis and screening from in-depth interviews, and items generation and selection. The snowball sampling method employed by the luxury dinner cruise entrepreneurs was utilized to gather the primary data. The results show that there are two major attributes of the luxury dinner cruise of onboard and onshore, which consist of eight dimensions as followed: 1) Onboard Attributes: Ambiance, Physical Environment, Service crew, and Personalize service; 2) Onshore Attributes: Learning and Exploration, Visual Surroundings, Safety and Comfort, and Destination Development. This study provides stakeholders with the key points towards maintaining business competitiveness and academics with measurement scales to use for data collection in the future study.

Author Biographies

Supakorn Suradinkura, National Institute of Development Administration (NIDA).

Graduate School of Tourism Management

Watsida Boonyanmethaporn, National Institute of Development Administration (NIDA).

Graduate School of Tourism Management (GSTM)

References

Bahja, F., Cobanoglu, C., Berezina, K., & Lusby, C. (2019). Factors influencing cruise vacations: The impact of online reviews and environmental friendliness. Tourism Review, 74(3), 400-415.

Blas, S. S., & Carvajal-Trujillo, E. (2014). Cruise passengers’ experiences in a Mediterranean port of call. The case study of Valencia. Ocean & Coastal Management, 102, 307-316.

Bosnic, I., & Gasic, I. (2019). River cruise industry: Trends and challenges. https://www. zbw.eu/econis-archiv/handle/11159/3150

Carmela, J. (2020). How will luxury travel preferences shift in a post-Coronavirus world?. https://hub.wtm.com/how-will-luxury-travel-preference-shift-in-a-post-coronavirus-world/

Cheewatragoongit, A., Boonyasait, S., & Ngamvichaikit, A. (2018). The Consumer behavior of cruise tourism and the service providing of cruise operators in andaman tourism Cluster. Modern Management Journal, 16(1), 193-206.

Chen, J. M., Neuts, B., Nijkamp, P., & Liu, J. (2016). Demand determinants of cruise tourists in competitive markets: Motivation, preference and intention. Tourism Economics, 22(2), 227-253.

Choi, C., & Mattila, A. S. (2016). The effects of other customers’ dress style on customers’ approach behaviors: the moderating role of sense of power. Cornell Hospitality Quarterly, 57(2), 211-218.

Churchill, G. A. Jr. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64-73.

Chua, B.-L., Goh, B., Huffman, L., Jai, C., & Karim, S. (2016). Cruise passengers’ perception of key quality attributes of cruise lines in North America. Journal of Hospitality Marketing & Management, 25(3), 346-371.

Chua, B.-L., Lee, S., & Han, H. (2017). Consequences of cruise line involvement: A comparison of first-time and repeat passengers. International Journal of Contemporary Hospitality Management. 29(6), 1658-1683.

Chua, B.-L., Lee, S., Kim, H.-C., & Han, H. (2019). Investigation of cruise vacationers’ behavioral intention formation in the fast-growing cruise industry: The moderating impact of gender and age. Journal of Vacation Marketing, 25(1), 51-70.

Dimitrov, M., & Stankova, M. Z. (2019, March 20-22). Enhancing The Destination Image Through Promoting Popular River Cruise Destinations [Conference session]. International conference on innovations in science and education, Prague, Czech Republic. https://ojs.journals.cz/index.php/CBUIC/article/view/1340

Etikan, I., Alkassim, R., & Abubakar, S. (2016). Comparision of snowball sampling and sequential sampling technique. Biometrics and Biostatistics International Journal, 3(1), 55.

Han, H., Moon, H., & Hyun, S. S. (2019). Indoor and outdoor physical surroundings and guests’ emotional well-being: A luxury resort hotel context. International Journal of Contemporary Hospitality Management, 31(7), 2759-2775.

Hill, Z., Tawiah-Agyemang, C., Kirkwood, B., & Kendall, C. (2022). Are verbatim transcripts necessary in applied qualitative research: Experiences from two community-based intervention trials in Ghana. Emerging Themes in Epidemiology, 19(1), 1-8.

Hristić, N. D., Stefanović, N., & Milijić, S. (2020). Danube river cruises as a strategy for representing historical heritage and developing cultural tourism in Serbia. Sustainability, 12(24), 10297.

Hwang, J., & Han, H. (2014). Examining strategies for maximizing and utilizing brand prestige in the luxury cruise industry. Tourism Management, 40, 244-259.

Ioana-Daniela, S., Lee, K.-H., Kim, I., Kang, S., & Hyun, S. S. (2018). Attitude toward luxury cruise, fantasy, and willingness to pay a price premium. Asia Pacific Journal of Tourism Research, 23(4), 325-343.

Kiatkawsin, K., & Han, H. (2019). What drives customers’ willingness to pay price premiums for luxury gastronomic experiences at michelin-starred restaurants?. International Journal of Hospitality Management, 82, 209-219.

Lee, M.-K., & Yoo, S.-H. (2015). Using a choice experiment (CE) to value the attributes of cruise tourism. Journal of Travel & Tourism Marketing, 32(4), 416-427.

Lee, Y., & Kim, I. (2019). A value co-creation model in brand tribes: The effect of luxury cruise consumers’ power perception. Service Business, 13(1), 129-152.

Loureiro, S. M. C., Japutra, A., & Kwun, D. (2019). Signalling effects on symbolic status and travellers’ well‐being in the luxury cruise industry. International Journal of Tourism Research, 21(5), 639-654.

Mańkowska, M. (2019). Determinants and directions of change in the European river cruise market. Sciencetific Journals of The Maritime University of Szczecin, 59(131), 83-91.

McCartan, S., & Nazarov, A. (2020, January 15-16). Design-driven innovation: Sustainable luxury river cruise network for colombia to support the economic development of rural communities [Conference session]. Marine Design 2020, Cádiz, Spain. https://www.academia.edu/42953536/design_driven_innovation_sustainable_luxury_river_cruise_network_for_colombia_to_support_the_economic_development_of_rural_communities

Ministry of Tourism and Sports. (2017). Master plan in national river tourism development strategic plan (2017-2021). Ministry of Tourism and Sports. https://secretary.mots.go. th/strategy/more_news.php?cid=9

Ministry of Tourism & Sports. (2019). Tourism receipts from international tourist arrivals. https://www.mots.go.th/more_news_new.php?cid=615

Ozturk, U. A., & Gogtas, H. (2016). Destination attributes, satisfaction, and the cruise visitor's intent to revisit and recommend. Tourism Geographies, 18(2), 194-212.

Park, S., Lee, W. S., Moon, J., & Heo, J. (2019). Examination of Chinese cruise tourists’ attributes using a Choice Experiment. Sustainability, 11(13), 3621.

Risitano, M., Sorrentino, A., & Quintano, M. (2017). Understanding the role of the service experience in the cruise industry. International Journal of Tourism Policy, 7(4), 289-308.

Ružić, D., Bosnić, I., & Kelić, I. (2018). Marketing communication in the river cruise industry. International Journal of Multidisciplinarity In Business and Science, 4(5), 67-73.

Statista. (2021). Projected size of the global river cruise ship market from 2018 to 2027. https://www.statista.com/statistics/1119639/size-of-the-river-cruise-ship-market-worldwide/

Turner, R. C., & Carlson, L. (2003). Indexes of item-objective congruence for multidimensional items. International Journal of Testing, 3(2), 163-171.

Tourism Authority of Thailand. (2020). TAT the journey 60th anniversary 1960-2020. https:// amazingthailandebook.com/issue/240

Verma, S., Yadav, N., & Chikhalkar, R. (2023). An integrated measure of eWOM usefulness in the leisure travel: Conceptualisation, scale development, and validation. Journal of Marketing Communications, 29(3), 211-237.

von Wallpach, S., Hemetsberger, A., Thomsen, T. U., & Belk, R. W. (2020). Moments of luxury–A qualitative account of the experiential essence of luxury. Journal of Business Research, 116, 491-502.

Wass, M., Chandrarathne, S., & Kumara, U. (2020). Impact of management and development of destination attributes on coastal tourists’ visitor experience, Negombo, Sri Lanka. International Journal of Social and Business Sciences, 14(2), 139-143.

Whyte, L. J. (2017). Understanding the relationship between push and pull motivational factors in cruise tourism: A canonical correlation analysis. International Journal of Tourism Research, 19(5), 557-568.

Whyte, L. J., Packer, J., & Ballantyne, R. (2018). Cruise destination attributes: measuring the relative importance of the onboard and onshore aspects of cruising. Tourism Recreation Research, 43(4), 470-482.

Xie, H. J., Kerstetter, D. L., & Mattila, A. S. (2012). The attributes of a cruise ship that influence the decision making of cruisers and potential cruisers. International Journal of Hospitality Management, 31(1), 152-159.

Yang, W., & Mattila, A. S. (2016). Why do we buy luxury experiences? Measuring value perceptions of luxury hospitality services. International Journal of Contemporary Hospitality Management, 28(9), 1848-1867.

Downloads

Published

2023-12-06

How to Cite

Suradinkura, S., & Boonyanmethaporn, W. . (2023). An Exploratory Analysis of Thai Luxury Dinner Cruise Attributes. Creative Business and Sustainability Journal, 45(2), 66–89. https://doi.org/10.58837/CHULA.CBSJ.45.2.4

Issue

Section

Research Articles