Guidelines for the management of bedridden elderly services in Thailand

Abstract

The purpose of this research article is to study the current situation in bedridden elderly service in Thailand. A study of external and internal factors of providing services from government agencies for caring for the bedridden elderly by studying a sample group of executives at the level of local administrative organizations throughout Thailand. The data were collected by questionnaires from 400 agencies and in-depth interviews among administrators of the bedridden elderly care system emphasizing in-depth interviews from external factors and internal factors in organizational management of bedridden elderly care services, apply management concepts and theories, research papers, academic papers and documents related to service for the elderly and bedridden elderly and analyze the data and present statistical and descriptive data.

The results of the research showed that the service of bed-ridden elderly in Thailand was directly related to the current conditions in external factors services, both directly and indirectly, and there were 6 aspects of coherence, namely 1) Management policy from the government sector, 2) Economic and budget, 3) Society and community, 4) Technology, 5) Environmental, and 6) Legal. In terms of the internal factors, the results of the analysis of differences in service efficiency for the bedridden elderly separated by organizational characteristics showed that the organizational attributes factors were elderly care facility number of care givers, number of care managers that affects the availability of service efficiency, including: 1) Service accessibility, 2) Service quality, 3) Assessment according to indicators, and 4) Service satisfaction of local government organizations with statistical significance at .01 level.