The Causal Model of Relationship Among Job Demand, Work-Family Conflict, Job Burnout and Deviant Workplace Behavior
DOI:
https://doi.org/10.55164/ecbajournal.v15i1.256445Keywords:
Job Demand, Work-Family Conflict, Job Burnout, Deviant Workplace BehaviorAbstract
The objective of this quantitative research was to study the causal model of the relationship among job demand, work-family conflict, job burnout, and deviant workplace behavior. The population was operational employees at an electrical home appliance store in Bangpakong District, Chachoengsao. A questionnaire was used to collect data from 301 employees by using a proportionate stratified random sampling technique. The statistics used for data analysis included frequency, percentage, mean, standard deviation, skewness, kurtosis, correlation coefficient, and structural equation modeling (SEM) to test the hypotheses. The study found that the hypothetical model fit the empirical data well, with model-fit indices of CMIN/DF = 2.042, GIF= 0.938, AGIF= 0.902, CFI=0.981, RMR= 0.015, RMSEA= 0.059. The relationship could be explained by the fact that job demand and work-family conflict have a direct influence on job burnout and also have a direct influence on deviant workplace behavior. Meanwhile, job burnout has a direct influence on deviant workplace behavior. The variables in the model can explain the variance of an employee's deviant workplace behavior by 65.5 percent.
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