Quality of Work Life that Affects the Performance of Medical Personnel in Community Hospitals in Narathiwat Province
DOI:
https://doi.org/10.55164/ecbajournal.v16i1.265160Keywords:
Quality of work life, Performance, Community hospitalsAbstract
The quality of work life is significant because it has an impact on work performance. If personnel have a high quality of life at work, it will create a positive work environment for the organization and, most significantly, increase work efficiency. Therefore, the purpose of this study is to investigate how the quality of life at work influences the performance of medical personnel at community hospitals in Narathiwat Province. The data were collected using questionnaires from 350 participants by using stratified sampling. Simple regression analysis and multiple regression analysis were employed for data analysis. According to the study, the efficiency of work performance of the personnel is influenced by the quality of work life at the overall significance level of 0.05. The research can explain the variation in the efficiency of work performance of the personnel was 54.5 %. When considering each aspect which is work-life quality related to social support, social work-life balance, democracy in the organization, and working environment that prioritizes safety and health promotion, it was found that each aspect affects the efficiency of work performance of the personnel with a significant statistical value at 0.05. The research can explain the variation in the efficiency of work performance of the personnel at 59.50 %.
References
Abdullah, I., Omar, R., & Rashid, Y. (2013). Effect of personality on organizational commitment and employees’ performance: Empirical evidence from banking sector of Pakistan. Middle-East Journal of Scientific Research, 17(6), 761-768
Chaiprapa, R & Apibunyopas, P. (2022) Quality of life of work and Personal factors Affecting work performance of oil transportation driver in the eastern region. Academic Journal of Eastern University of Management and Technology, 2673(0618), 1-19.
Choosrithong, R. (2020). Factors influencing work safety behaviors of professional nurses in community hospitals, chon buri province. (Thesis according to the Master of Nursing Science Program, In community nurse practitioner). Chonburi: Burapha University.
Hackman, R. J., & Suttle, L. J. (1977). Improving life at work: Behavior science approach to organizational change. California: Goodyear.
Huse, E. F., & Cummings, T. G. (1985). Organization development and change (3rded). St. Paul, MN: West.
Jirawisedsakun, K. (2018). Quality of work life that affect the work efficiency of central officers in the department of social development and welfare, Ministry of Social Development and Human Security. Journal of Business Administration and Social Sciences, Ramkhamhaeng University, 1(1), 35–52.
Office of the Permanent Secretary. (2017). People Excellence Strategy. Bangkok: Office of the Permanent Secretary.
Petchphrom, N. (2019). Organizational Culture and Quality of Work Life Affecting Work Efficiency of Employees of Thailand Post Company Limited. (Master’s degree with independent research). Pathumthani: Rajamangala University of Techno- logy, Thanyaburi.
Peterson, E., & Plowman, G. E. (1953). Business organization and management. Ill: Irwin. Research: Graduate Studies, 7(1), 35–44.
Robbins, S. P, & Judge, T. A. (2013). Organizational behavior (15th ed.). Prentice Hall.
Ruangrob, A. (2019). Quality of Work life Affecting Job Efficiency of Operational Employees in Auto Part Manufacturers in Eastern Thailand. Rajabhat Ramphai Barni Research Journal, 14(2), 5-11.
Saringkhan, B., Chienwattanasook, K., & Chalearnsook, J. (2018). Organizational Environment and Working Life Quality Affecting Staff’s Work Efficiency. Journ al of Interdisciplinary Research: Graduate Studies, 7(1), 35–44.
Sawetwong, A. (2014). The Quality of work life and job characteristic factors affecting the work efficiency of staff in a private hospital. (Independent study Master of Science in Human Resource Management Program, College of Graduate Studies in Management). Bangkok: Sripatum University.
Seewichai, M. (2020). Job Motivation Affecting Work Efficiency of the Authorities of Sakon Nakhon National Parks. (Master of Public Administration thesis) Sakon Nakhon: Sakon Nakhon Rajabhat University.
Thonglah, K. & Visitnitikija, C. (2021). Quality of Working Life Affecting Working Efficiency of Government Officials and Personnel at the office of Finance, Bangkok Metropolitan Administration. Rajabhat Rambhai Barni Research Journal, 15(2), 118–128.
Unchai, S. (2013). Factors Influencing preventive sexual relation skill among junior high school in Thatphanom district, Nakhonphanom province. (Thesis according to the Master of Nursing Science Program, In community nurse practitioner). Chonburi: Burapha University.
Walton, R. E. (1973). Quality of Working Lift: What Is It?. Stone Management Review, 14(2), 11-12.
Yamane, T. (1973). Statistics: An Introductory Analysis. (3rded). New York: Harper and Row Publication.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Faculty of Economics and Business Administration, Thaksin University
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
