Main Article Content
The structural relationship was investigated between leadership and the quality of the working life, compensation, and welfare of the employees affecting job satisfaction at Mission Hospital, Bangkok. Employees (N = 330) completed a questionnaire and the data were analyzed using Structural Equation Modeling with the Partial Least Square technique. Employees were of the opinion that leadership had a direct impact on their quality of working life (49.8%) and also had a direct effect on levels of compensation and welfare (68.7%). Apart from determining organizational direction, the leaders also determine the operational plans and various budgets. Employee satisfaction depended on the quality of working life (48.7%) and on compensation (9.1%). This indicated that employees paid more attention to the quality of their working lives than to income or welfare benefits, as long these were high enough to provide a reasonable living. Income and benefits are a part of a support structure that promotes employee quality of life, helps them reach their potential, and creates incentives for participation by performing their duties to their fullest capacity.
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