Digital Human Resource Professionals: Empowering Talent in the Tech Era
Main Article Content
Abstract
The purpose of this research was to study the skills and desirable characteristics of human resource professionals in the digital age, with the aim of enhancing their competitiveness. Both quantitative and qualitative approaches were employed in the study. A sample size of 380 was available for the quantitative portion, while the sample size was 10 in the qualitative section. The results of the research indicated that human resource professionals need to possess various skills in the digital age. These include entrepreneurial and business skills, knowledge and abilities, digital skills, human relations skills, and leadership skills. Furthermore, the overall characteristics required of human resource professionals in the digital age were identified. These include characteristics and duties, organizational management, knowledge, personal qualities, and organizational communication. Based on these findings, guidelines were generated for cultivating desirable skills and attributes in human resource professionals. Employers ideally should implement a framework that facilitates the development of these skills and characteristics at a high level. Also, strategic management practices should be incorporated to assess forthcoming trends and enhance operational efficiency and effectiveness.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright: Asia-Pacific International University reserve exclusive rights to publish, reproduce and distribute the manuscript and all contents therein.
References
Arora, R., & Hanumante, A. (2017). Reinventing HR functions with the use of information technology. PARIDNYA-The MIBM Research Journal, 5(1), 101–107. https://nelumbo-bsi.org/index.php/PARIDNYA/article/view/ 118556/81810
Bannikov, S. A., & Abzeldinova, K. T. (2021, February 24). Digital transformation of HR management system [Paper presentation], Proceedings of the Conference on International Scientific and Practical Conference “Russia 2020-A new reality: Economy and society” (ISPCR 2020) (pp. 54–58). Atlantis Press. https://10.2991/aebmr.k.210222.011
Baykal, E. (2022). Digitalization of human resources: E-HR. In Y. Meral (Ed.), Tools and techniques for implementing international E-Trading tactics for competitive advantage (pp.268–286). IGI Global.
Boudreau, J. W., & Ramstad, P. M. (2003). Strategic HRM measurement in the 21st century: From justifying HR to strategic talent leadership. In M. Goldsmith, R. P. Gandossy, & M. S. Efron (Eds.), HRM in the 21st Century (pp. 79–90). John Wiley.
Cochran, W. G., Mosteller, F., & Tukey, J. W. (1953). Statistical problems of the Kinsey report. Journal of the American Statistical Association, 48(264), 673–716. https://doi: 10.1080/01621459.1953.10501194
Considine, J., Botti, M., & Thomas, S. (2005). Design, format, validity and reliability of multiple choice questions for use in nursing research and education. Collegian, 12(1), 19–24. https://doi: 10.1016/s1322-7696 (08)60478-3
DiRomualdo, A., El-Khoury, D., & Girimonte, F. (2018). HR in the digital age: How digital technology will change HR’s organization structure, processes and roles. Strategic HR Review, 17(5), 234–242. https://doi:10.1108/ SHR-08-2018-0074
Heric, M. (2018). HR new digital mandate. Digital technologies have become essential for HR to engage top talent and add value to the business. Bain & Company. https://www.bain.com/contentassets/ 3dea09cc27fd426 abfb35f9caa0e97 dc/bain_brief_-hrs_new_digital_mandate.pdf
Hunsberger, S. (2017). The next era of HR: Digital marketing. People & Strategy, 40(4), 26–31.
Jesuthasan, R. (2017). HR’s new role: Rethinking and enabling digital engagement. Strategic HR Review, 16(2), 60–65. https://doi:10.1108/SHR-01-2017-0009
Johnson, R. D., Lukaszewski, K. M., & Stone, D. L. (2016). The evolution of the field of human resource information systems: Co-evolution of technology and HR processes. Communications of the Association for Information Systems, 38(1), 533–553. https://doi.org/10.17705/1CAIS.03828
Kaidarova, L. K., Arynova, Z. A., & Smagulova, Z. K. (2019). Modern methods HR-management. News of the National Academy of Sciences of the Republic of Kazakhstan, 5(327), 170–174. http://rmebrk.kz/journals/ 5175/49045.pdf#page=170
Kiron, D., Kane, G. C., Palmer, D., Phillips, A. N., & Buckley, N. (2016). Aligning the organization for its digital future. MIT Sloan Management Review, 58(1), 1–30.
Lal, P. (2015). Transforming HR in the digital era: Workforce analytics can move people specialists to the center of decision-making. Human Resource Management International Digest, 23(3), 1–4. https://doi:10.1108/ HRMID-03-2015-0051
Larkin, J. (2017). HR digital disruption: The biggest wave of transformation in decades. Strategic HR review, 16(2), 55–59. https://doi:10.1108/SHR-01-2017-0006
Lertputtarak, S. (2012). The influence of HR, IT, and market knowledge competencies on the performance of HR manager in food exporting companies in Thailand. International Business Research, 5(1), 87–97.
Manuti, A., & De Palma, P. D. (2018). Digital HR: A critical management approach to the digitilization of organizations. Palgrave Macmillan.
Mirza, M.S. (2017). Leadership excellence for the digital age. HR Future, 2017(5), 20–23.
Mitrofanova, E. A., Konovalova, V. G., & Mitrofanova, A. E. (2019). Opportunities, problems and limitations of digital transformation of HR management. In V. Mantulenko (Ed.), Global challenges and prospects of the modern economic development. European Proceedings of Social and Behavioural Sciences (Vol. 57, pp. 1717–1727). Future Academy. https://doi.org/10.15405/epsbs.2019.03.174
Napathorn, C. (2021). HR practices for managing aging employees in organizations: The case of Thailand. International Journal of Emerging Markets, 18(5), 1187–1215. https://doi: 10.1108/IJOEM-01-2020-0043
Pulyaeva, V., Kharitonova, E., Kharitonova, N., & Shchepinin, V. (2019). Practical aspects of HR management in digital economy. IOP Conference Series: Materials Science and Engineering, 497(1), 012085. https://doi:10.1088/1757-899X/497/1/012085
Sánchez, G., Martín-Alcázar, F., & García-Carbonell, N. (Eds.). (2021). Beyond human resources-research paths towards a new understanding of workforce management within organizations. BoD–Books on Demand.
Sengupta, A., Lalwani, S., Goswami, S., & Srivastava, P. (2021). Reinventing HR functions with SMAC technologies — An exploratory study. Materials Today: Proceedings, 46, 10169–10174. https://doi.org/10.1016/j.matpr. 2020.10.875
Sullivan, J. (2005). Rethinking strategic HR. Wolters Kluwer.
Verma, P.S.M.S., & Rana, N. (2021). A study of HRM and digital transformation in organization’s strategy and policies: Reshaping HR space. International Journal of Scientific Research & Engineering Trends, 7(4), 2246–2252.