Factors Affecting Workers, Good Citizenship Behaviors in A Nonprofit Organization

Abstract

The objectives of this research were: to study: 1) the level of human capitals, perception of organization justice, trust in the leader and good citizenship behaviors of the office workers, 2) the relationship between human capital, perception of organization justice, trust in the leader and good citizenship behaviors, and 3) the variables in predicting good citizenship behaviors. The samples were 133 workers in a non-profit organization that were randomly selected by using stratified random sampling. The data were collected by 5 five-point-Likert scale questionnaire and statistically analyzed by correlation and multiple regression. The research findings were: 1) the human capitals, which consisting of the number of years for education and the number of years for working in the organization that accounting for 17.6 and 11.11 years, respectively, were shown to have high levels of perception in organization justice, trust in the leader, and good citizenship behaviors scores; 2) there were positive inter-correlations between the organization justice, trust in the leader and good citizenship behaviors; 3) perception of organization justice could predict the good citizenship behaviors of the office workers in a nonprofit organization.