Development of Mobile Application Supporting Students’ Study Plans and Learning Processes: The Needs and Satisfaction of Users
Keywords:
Mobile application, Study plan, Learning processAbstract
Digital technology has demonstrated its contribution to teaching and learning and educational management. With student-centered awareness, the mobile application enhancing students’ study plans and learning processes was developed. The purpose of this research was to examine the needs of undergraduate students of Suan Dusit University on a mobile application supporting their study plans and learning processes. A needs analysis was conducted to develop the mobile application. The application was developed based on needs. Examining the satisfaction of the undergraduate students, the faculty members and the administrators of Suan Dusit University towards the mobile application supporting the students’ study plans and learning processes, was conducted.
The samples comprised of 3 groups: The first group consisted of 120 undergraduate students studying on campus and at off-campus Science Center, the second group was 30 faculty members who acted as advisors working on campus and at off-campus Science Center and the third group consisted of 12 administrators who were relevant to the management of students’ study plans. Purposive sampling technique was used to select the samples of each group. A research and development method was used. The research tools comprised of 8 open-ended questions used fora needs analysis and a 20-item Satisfaction Questionnaire used to measure the samples’ satisfaction towards the mobile application regarding the content and the usability, the design, the manual and the overall satisfaction of each function. The validity and reliability of the questionnaire were determined, confirming validity and high internal reliability.
The findings revealed that most of the students considered the Enrollment as the most essential function of the mobile application. The other important functions were Academic Calendar, Grade, Payment, Library, Advisor, Request, Assessment and Map, respectively. The overall satisfaction of the students, the faculty members and the administrators of Suan Dusit University towards the developed mobile application on the functions of Grade, Payment, Library, Request and Enrollment were at the highest level with the mean scores of 5.56, 5.53, 5.52 and 5.51, respectively.
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