การบริหารจัดการเพื่อแก้ไขปัญหาการต่อเติมอาคารของกรุงเทพมหานคร ตามแนวคิดแพ๊นท์-ไอเทิร์มส์

Abstract

Objectives of this study were to examine (1) problems of administration to resolve building renovation problems of the Bangkok metropolitan authority according to the PANT-ITERMS Concept (2)  development guidelines of administration to resolve building renovation problems of the Bangkok metropolitan authority according to the PANT-ITERMS Concept and (3) development guidelines models of administration to resolve building renovation problems of the Bangkok metropolitan authority according to the PANT-ITERMS concept. The PANT-ITERMS concept consists of 10 aspects. The methodology and research design of this research was designed as mixed methods research. The sample size consisted of 1,112 people, in areas of the district offices 2 of the Khet Suan Luang and Khet Wang Thonglang in the Bangkok metropolitan authority. Statistics exercised were percentage, mean, and standard deviation. For qualitative data, in-depth interviews of nine experts were conducted. The findings of this research were (1) the main problems of administration was the Bangkok metropolitan authority did not take advantage of the professional executives to resolve building renovation problems (2) the main development guidelines of administration were the Bangkok metropolitan authority should perform or resolve building renovation problems by taking advantage of the professional executives with extensive administrative knowledge  and (3) for the development guidelines model, the Bangkok metropolitan authority should create and apply the development guidelines model of administration to resolve building renovation problems according to the PANT-ITERMS concept of 5 significant aspects in order to apply as key performance indicators (KPIs). The development guidelines model should rank the criteria in descending order as professional, achievement, teamwork, technology and network.