Factors Relating to the Motivation to Participate in the Quality Improvement among Staffs in Nakhon Si Thammarat Municipality Hospital

Abstract

The purposes of this descriptive, cross-sectional study were to: (1) identify personal attributes, work-related factors, staff’s perception of work autonomy, satisfaction with organizational administration, and knowledge about hospital quality improvement; (2) explore motivation to participate in hospital quality improvement; and (3) determine the relationship between all aforementioned factors and the motivation to participate in hospital quality improvement, all involving personnel at Nakhon Si Thammarat Municipal Hospital. A total of 200 personnel were recruited in this study. A questionnaire that had Cronbach’s alpha reliability coefficient of 0.76 was used for data collection. Descriptive statistics including chi-square test and Spearman rank correlation coefficient were used in data analysis. The results showed that: (1) Of all respondents, most of them were female, aged between 31-40 years, single, and affiliated with the nursing department; and had a bachelor’s degree, a total income below 10,000 baht/month, working status as service-contract employees, moderately perceived work autonomy, moderate satisfaction with organizational administration, and a high level of knowledge about hospital quality improvement. (2) Their motivation to participate in quality improvement was low. (3) Staff’s perceived work autonomy and satisfaction with organizational administration were significantly related to their motivation to participate in hospital quality improvement.