The Influence of Social Marketing Factors on Social Benefits in Thailand
Keywords:
Social marketing, Marketing, Business CorporateAbstract
This study analyzed the impact of corporate social marketing on societal benefits in Thailand using a quantitative approach. Drawing on social marketing, social cognitive theory, social exchange theory, and behavioral economics, data were collected from 400 consumers across nine provinces through simple random sampling. Questionnaires were used to gather information, which was analyzed using descriptive and inferential statistics, including multiple regression. Key findings indicate that consumers perceive corporate social marketing in Thailand as having a significant impact. Participants emphasized the need for an environment that supports behavior change for effective social marketing. A predictive model was developed, suggesting that successful social marketing should highlight both short-term and long-term benefits of behavioral change while leveraging social influence and support. This model explained 23.2% of the variance in societal benefits resulting from corporate social marketing. The study provides actionable insights for enhancing corporate social marketing initiatives in alignment with societal benefits in Thailand.
References
Athawangsa, S. (2017). The inheritance of silk-weaving culture and its development as a social marketing service product. Journal of the association of researchers, 20(1), 137–149.
Andreasen, A. (1995). Social marketing. San Francisco.
Bunprasarn, P., Tamdee, D., Chaladangkit, A., Singthonok, U., & Saikrasoon, S. (2018). Development of a community waste management participation model to promote environmental conservation. Journal of science and technology, 25(2), 209–219.
Dechyangkul, C. (2020). Participation in supporting social marketing driven by proximity to problem causes and community bonds. Journal of business administration and social sciences Ramkhamhaeng University, 3(2), 51–65.
Department of Provincial Administration. (2022). Population statistics from civil registration records bureau of registration administration. Retrieved from
https://stat.bora.dopa.go.th/stat/statnew/statMONTH/statmonth/#/displayData
Hasan, M., & Sheikh, R. (2018). Factors affecting attitude towards social marketing through social media. Pacific business review international, 10(12), 20-28.
Jităreanu, A. F., Costuleanu, C. L., & Mihăilă, M. (2021). The social marketing-a new pillar for the
sustainable development. Press academia procedia, 13, 57-61.
Jancharoenphan, M., Sukantawivat, K., & Puthong, T. (2018). Factors influencing the intention to share electronic health information via social media websites among generation Y individuals. in national conference on humanities and social sciences 2018: Diverse learning for quality of life (pp. 310–327). Nakhon Pathom: Mahidol University. (in Thai)
Kaewmanee, N. (2020). Factors in the exchange of aviation safety information between agencies under the safety management system. Civil Aviation Training Center.
Kongpradit, T., & Kamadi, P. (2019). Creating value for modern consumers through social marketing: Organizational sustainability in the globalization era. Pimoldham research institute journal, 6(2), 81–92.
Kotler, P., & Roberto, E. L. (1989). Social marketing: Strategies for changing public behavior. Free Press.
Kotler, P., & Zaltman, G. (1971). Social marketing: An approach to planned social change. Journal of marketing, 35(3), 3-12.
Lefebvre, R. C. (2013). Social marketing and social change: Strategies and tools for improving health, well-being, and the environment. John Wiley & Sons.
Mir, R. N. (2016). Social marketing and its efficacy in creating responsible and respectful societies. International journal of economics commerce and management, 4(3), 525-534.
Remedios, R. (2013). Social marketing: A new paradigm in marketing. International journal of
management research and business strategy, 2(2), 53-61.
Sarmah, R., & Nim, D. (2019). Factors affecting awareness and perception of youth regarding the
public health and hygiene related campaigns through social marketing. Indian journal of
public health research & development, 10(7), 248-253.
Simion, C., Bucovetchi, O., & Dumitrescu, A. (2017). Nation brand and reputation of a nation. FAIMA business & management journal, 5(3), 16-26.
Solaiman, M., Osman, A., & Halim, M. S. B. A. (2015). Green marketing: A marketing mix point of
view. International journal of business and technopreneurship, 5(1), 87-98.
Sannon, R., & Harnkiatwong, T. (2020). Application of social cognitive theory in explaining health behavior. Journal of humanities and social sciences Loei Rajabhat University, 3(1), 12–22.
Sriputtiratan, S., & Wantameil, N. (2021). The influence of social marketing communication via online media on promoting COVID-19 prevention behaviors in Bangkok residents based on the theory of planned behavior in Rangsit University National Conference Proceedings 2021. Retrieved from
https://rsucon.rsu.ac.th/files/proceedings/nationalsoc2021/1861_20210511145055.pdf
Theerasiriroj, T. (2011). Factors influencing the intention to consume alcoholic beverages among high school students. Christian University.
Trewanachai, S. (2016). Behavioral economics and urban policies in public policy program for urban future development. n.p.
Wantameil, N. (2012). Development of a structural equation model for social marketing communication to reduce risky health behaviors among Thai youths. Journal of the association of researchers, 17(3), 19–34.
Wimutkasem, P. (2017). Behavioral economics: A new perspective on humans beyond Homo economicus. Journal of economics and management strategy, 4(2), 101–104.
Wiriyak, P., Meenakarn, N., Nontanathorn, P., & Lawawichien, T. (2017). Social marketing mix factors influencing the purchase of environmentally friendly products in Thailand. Al-Hikmah journal Fatoni University, 7(130), 59–69.
Woratanarat, T. (2016). Behavioral economics and food consumption behavioral economics network development project for the promotion of Thai population's well-being. Bangkok:
Thai Health Promotion Foundation. (in Thai)
Yamane, T. (1973). Statistics: An introductory analysis. New York: Harper & Row.