Corporate Digital Responsibility: The Key to a Sustainable and Ethical Digital Society
Keywords:
Corporate Digital Responsibility, Ethics, Sustainable DevelopmentAbstract
Corporate Digital Responsibility (CDR) has emerged as a critical framework for organizations navigating the ethical, legal, and social implications of digital transformation. Expanding upon Corporate Social Responsibility (CSR), CDR addresses four key dimensions: Digital Ethics & AI Responsibility, Data Privacy & Cybersecurity, Sustainable Digital Development, and Inclusive Digitalization. These pillars guide organizations in integrating ethical digital practices into their operations, ensuring compliance with regulations, fostering consumer trust, and promoting sustainability. This article explores the importance of CDR in mitigating risks associated with data privacy violations, cybersecurity threats, algorithmic biases, and lack of digital transparency. The discussion highlights real-world applications by leading global companies such as Google LLC (AI Ethics), Apple Inc (Privacy Policy), and Microsoft Corporation (Sustainable Digital Strategy). Additionally, it examines the CDR landscape in Thailand, focusing on compliance with the Personal Data Protection Act, digital sustainability initiatives, and the adoption of CDR principles by major corporations, including The Siam Commercial Bank Public Company Limited (SCB), Kasikornbank Public Company Limited (KBank), PTT Digital Solutions Company Limited (PTT Digital), True Corporation Public Company Limited (True), and Advanced Info Service Public Company Limited (AIS). Furthermore, this paper analyzes the long-term impact of CDR on corporate reputation, legal compliance, and sustainable digital growth. The future trajectory of CDR is also considered, with an emphasis on stricter global AI regulations, ethical data governance, and digital responsibility in the emerging metaverse economy. As organizations increasingly integrate digital solutions, establishing a strong CDR framework is no longer optional but essential for ethical business practices and long-term resilience.
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