Service in the Sawang Sub-District Municipality, Nongsaeng District, Udon Thani Province

Abstract

            The purpose of this research was to study the services of the Saeng Sub-District Municipality. To compare the services of the Saeng Sub-District Municipality and to guide Improving the service of Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province The sample consisted of 250 people in the Saeng Sub-District Municipality. The instrument used for data collection was a questionnaire consisting of 3 parts content, statistics used for data analysis. Are descriptive statistics such as number, percentage, mean and standard deviation. for general information Inferential statistics were T - test and F - test for comparing the services of Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province. Classified by gender, age, educational level and occupation.

          The results showed that Services of Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province Overall, it was at a high level (= 4.07, S.D.= 0.26) and when considering each aspect, it was found that the aspect with the highest mean was the concreteness of the service (= 4.25, S.D.= 0.34), followed by the Confidence to customers (= 4.08, S.D.= 0.46) and the aspect with the least mean was the response to consumers (= 3.96, S.D.= 0.61).

          Comparison results of services of Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province classified by sex, age, educational level and occupation. And different levels of education Opinions on the service of Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province The difference was statistically significant at the 0.05 level. The people with different sexes and occupations had opinions on the services of the Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province. No different.

          Suggestions, guidelines for improving the service of Saeng Sub-District Municipality, Nong Saeng District, Udon Thani Province, namely, Saeng Subdistrict Municipality Employees at all levels should be incentivized to feel enthusiastic about their services, such as welfare benefits, recreation.