Consumer Right Protection of Cosmetics Business in Thailand

Abstract

The objectives of this study were 1) to study laws, policies and measures, 2) to investigate the conditions, policies and impacts arising from the use of laws, policies and measures, 3) to determine guidelines for use in the improvement and solving the problems and impacts caused by the use of laws, policies and measures relevant to the consumer rights protection of cosmetics business in Thailand, and 4) to offer recommendations for the integration of all collaborative efforts geared toward the consumer sights protection of cosmetics protection in Thailand. The study was documentary in nature. Documents available in 2015 – 2019 periods were used for the study.

The research findings indicated that there existed laws, policies and measures relevant to the consumer rights protection, navels the Consumer Protections Act B.E.2019. Some revisions were made with regard to the promotion and support the people participation as well as the enhancement of protection from dangerous goods. Also, it was found that there were problems and impacts having bearings on the rights of consumers in terms of production sites and importation, labels, advertisements, and keeping the people well-informed about the relevant data. With respect to the improvement and solutions of the afore-said problems, if was found that the improvement and solutions had been carried out on a continual basis so as to protect the rights of the consumers of today. Despite the available gaps in laws, great attempts were made to integrate all the collaborative efforts of the public sector, the private sector, the general public, and independent organizations.