Attitude and satisfaction of followers of Rice Department’s Facebook Fanpage: Rice News Channel

Authors

  • Tanapat Pukdeesung Faculty of Communication Arts, Dhurakij Pundit
  • Kanyarat Hongworranun Communication Arts, Dhurakij Pundit University

Keywords:

Rice Department’s Facebook Fanpage: Rice News Channel, attitude, satisfaction

Abstract

A study entitled "Attitude and satisfaction of followers of Rice Department's Facebook Fanpage: Rice News Channel" had 3 objectives:(1) to study various demographic factors of followers that affected satisfaction towards Rice Department's Facebook Fanpage: Rice News Channel, (2) to study attitude and satisfaction of followers of Rice Department's Facebook Fanpage: Rice News Channel and (3) to study the relationships in regard to attitude and satisfaction of followers of Rice Department's Facebook Fanpage: Rice News Channel. This was a survey research. Data were collected by online questionnaires. The samples were followers of Rice Department's Facebook Fanpage: Rice News Channel with 400 respondents. The study found that: 1. Various demographic factors of followers that affected satisfaction towards Rice Department's Facebook Fanpage: Rice News Channel were genders, education, and marital status. Most followers were males with education below a bachelor's degree with married status. They had the most satisfaction with Rice Department's Facebook Fanpage: Rice News Channel. 2. Followers of Rice Department's Facebook Fanpage: Rice News Channel had positive attitude and were satisfied with Facebook Fanpage in regard to information presentation about rice through the content of infographic media and interesting VDO media and the presentation of various engagement activities with followers. It was found that male followers aged between 49 - 59 years old (Gen X) with married status had positive attitude towards Rice Department's Facebook Fanpage: Rice News Channel. 3. Ages, education and average monthly income were found to be associated with attitude and satisfaction towards Rice Department's Facebook Fanpage: Rice News Channel in regard to

References

Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Prentice-Hall.

Anderson, B. (1983). Imagined communities: Reflections on the origin and spread of Nationalism. Verso

Bencharongkit, Y. (1999). Audience analysis. Faculty of Communication Arts, Chulalongkorn University.

Boone, L. E., & Kurtz, D. L. (1998). Contemporary marketing wired (9th ed.). Dryden.

Chitchaiphoka, S. (2002). Media exposure, knowledge, attitude and acceptance of Social ordering policy among people in Bangkok

Cohen, J. (1977). Statistical power analysis for the behavioral sciences. New York: Academic.

Electronic Transactions Development Agency, (2020). Thailand internet user behavior survey report. Electronic Transactions Development Agency (ETDA).

InsightEra, (2024, February 29). Update DIGITAL 2024 THAILAND ann We Are Social llas Meltwater. https://www.insightera.co.th/digital-2024-thailand

Jangkitja, P. (2017). Attitudes toward Internal communication patterns and participation in Organization a case study of Navamindradhiraj University. https://digital.library.tu.ac.th/tu_dc/frontend/Info/item/dc:145350

Keawthep, K. (1999). Theories and Techniques of Media Analysis (2nd ed.). Edison Press Products.

Kronghao, M. (2016). Exposure and Satisfaction of Audiences toward ThaiPBS Facebook Page. Master's thesis, Thammasat University. TU Digital Collections.https://digital.library.tu.ac.th/tu_dc/frontend/Info/item/dc:139463

Lutz, R. J. (1991). The role of attitude theory in marketing. In H. H. Kassarjian, & T. S. Robertson (Eds.),Perspectives in consumer behavior (4t ed., pp. 317-339). Prentice Hall.

NIPA. (n.d.). 4 techniques for creating an engaging facebook page. https://bit.ly/4fNkkzH

Obar, J. A., & Wildman, S. (2015). Social media definition and the governance challenge: An introduction to the special issue. Telecommunications Policy, 39(9), 745-750. https://doi.org/10.1016/j.telpol.2015.07.014

Rassarin. (2016, November 8). Gender differences in social media usage behavior. Brand Buffet. https://www.brandbuffet.in.th/2016/11/gender-specific-behaviors-social-media/

Satawetin, P. (1995). Principles of Communication (8th ed.). Printmaking.

Sereerat, S. (1995). Consumer behavior (Complete edition). Phatthana Sueksa Publishing.

Surasonthi, K. (2014). Introduction to Communication (5th ed.). Faculty of Journalism and Mass Communication Thammasat University.

Tomorrow ForeToday. (2022, May 23). Media consumption behavior by generation. ForeToday. https://www.foretoday.asia/articles/generationgap

Wongmontha, S. (1999). Consumer behavior analysis. Theera Film and Scitex.

Wongprasert, T. (2015). Attitude and Behavior Using on Facebook of Working People in Bangkok.

NIDA Wisdom Repository. https://repository.nida.ac.th/handle/662723737/4924

Wutisilp, C., & Phasunon, P. (2015). Expectation and Satisfaction in Visiting Homestay of Amphawa, Samut Songkram. Veridian E-Journal, Silpakorn University Humanities, Social Sciences and Art, 8(2), 2066-2079. https://he02.tci-thaijo.org/index.php/Veridian-E-Journal/article/view/40459

Downloads

Published

2025-12-21

Issue

Section

Research articles