The Relationship between the 21st Century Skills with Determination in Performance of Operational Employees in Beverage Business during the COVID-19 Crisis

Authors

  • Puttipong Thanaanyapon Faculty of Business and Industrial Development, King Mongkut’s University of Technology North Bangkok
  • Chedthida Kusalasaiyanon Industrial Business and Human Resource Development, King Mongkut’s University of Technology North Bangkok
  • Jutharat Pinthapataya Industrial Business and Human Resource Development, King Mongkut’s University of Technology North Bangkok

DOI:

https://doi.org/10.55164/ecbajournal.v15i4.261644

Keywords:

The 21st Century Skills, Determination, Performance, Beverage Business

Abstract

The purposes of this research were to 1) study the opinion about 21st century skills and determination in performance of employees; 2) compare the personal data with the 21st century skills; 3) compare the personal data with determination in performance of employees; and 4) study the relationship between the 21st century skills and determination in performance of employees. The population used in this research were 266 support staff in beverage company, T.C. Pharmaceutical Industries, Head office. The tool to collect data was questionnaire. The statistics for data analysis included frequency, percentage, population mean, variance, F-test and correlation coefficient.

The result of the research shown that 1) the overall opinion of skills in the 21st century was at high level (gif.latex?\mu  = 3.86) and the overall opinion of determination in performance of employee also was at high level (gif.latex?\mu  = 4.21); 2) The comparison with the personal data classified by different age, working experience, salary, and division have different skills in the 21st century; 3) The comparison with the personal data classified by different age, working experience, salary, and division have not difference with determination in performance of employees; 4) The analysis of relationship between skills in the 21st century and determination in performance of employee was relatively at quite high level (R = 0.63) with statistically significant at 0.01

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Published

2023-12-28

How to Cite

Thanaanyapon, P., Kusalasaiyanon, C., & Pinthapataya, J. (2023). The Relationship between the 21st Century Skills with Determination in Performance of Operational Employees in Beverage Business during the COVID-19 Crisis. Economics and Business Administration Journal Thaksin University, 15(4), 55–72. https://doi.org/10.55164/ecbajournal.v15i4.261644