The Effects of Quality of Work Life on Employee Engagement and Turnover Intentions: Testing the Moderating Role of Generation
DOI:
https://doi.org/10.55164/ecbajournal.v16i3.265979Keywords:
Quality of work life, Work engagement, Turnover intention, Generation X, Generation YAbstract
This quantitative research aimed to analyze the relationship among employees’ quality of work life, work engagement, and turnover intention and to examine the employees’ generation as a moderator in these relationships. The population consisted of generations X and Y employees working in the food processing industry at Laem Chabang Industrial Estate, Chon Buri Province. An online questionnaire was used to collect data from 400 employees. The statistics used for data analysis included frequency, percentage, mean, standard deviation, skewness, kurtosis, correlation coefficient, and structural equation modeling (SEM) to test the hypotheses. The study revealed that the relationship model of employees’ quality of work life, work engagement, and turnover intentions was fit to the empirical data, with model-fit indices of CMIN/DF = 2.819, GFI = 0.919, CFI = 0.962, NFI = 0.943, RMR = 0.040, and RMSEA = 0.043. The quality of work life had a significantly positive influence on work engagement and a significantly negative influence on turnover intentions; however, work engagement had no significant influence on turnover intentions. The result of moderator testing by generation found that the generation did not moderate the relationship among quality of work life, work engagement, and the turnover intentions of employees.
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