Sexual Harassment of Kitchen Department’s Staff in Hotel Business: A Study of Perspectives from The Internship Students of Dusit Thani College
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Abstract
This study aimed to examine the problems and effects of sexual harassment experienced by internship students of the kitchen departments within the hotel business This study also investigated ways to prevent and solve the problems of sexual harassment in the workplace. The in-depth interview method was conducted for this qualitative research. The data were collected from Dusit Thani internship students, a total of 10 students that interned in hotel businesses in Thailand during the academic year 2013. The results showed that sexual harassment within the kitchen departments in hotel businesses rarely occurred. This problem mostly occurred with internship students rather than hotel staff. The internship students tended to be harassed by hotel staff who were not ranked in high positions. The most frequent harassment was verbal harassment. The sexual harassment had effects on the victim’s mentality. It created stress, fear and anxiety. These effects led to performance effects at the workplace. However, there were three ways to prevent this problem, which were 1) Internship students needed to know how to behave appropriately in order to avoid the risk of harassment, along with knowing the right way to solve the problem in case it occurred. 2) The institutions must educate those students about the issue of sexual harassment and how to respond if that problem occurred with them before sending them to work, and 3) the organizations that accepted internship students to work must provide guidelines for the prevention of sexual harassment in the workplace by providing knowledge of sexual harassment through various channels for employees and internship students along with enforcing the regulations and punishment in sexual harassment problems seriously.
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