Facilities Management of Hotel Environment to Accommodate Senior Citizen by the way of Universal Design
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Published:
Jul 18, 2018
Keywords:
Facilities Management Needs of Senior Tourists, Universal Design Accommodation Standard for Tourism (Hotel)
Main Article Content
Abstract
Nowadays, senior tourists are considered to be a high potential tourist group in term of time and money spending for their travelling. Therefore, entrepreneurs should pay more attention on this matter in order to meet the most of their needs; both for physical, wellbeing, emotion and social. This article was aimed to state issues regarding to facilities management in hotel for senior tourists. A-one Pattaya Beach Resort was selected to be analyzed according to the concept of Universal Design. Also together with a comparison by an accommodation standard for tourism (hotel) set up by Department of Tourism, Thailand. To create a guideline and support hotel entrepreneurs to reach their capability in order to response to the need of this tourist segment in others hotel.
Article Details
How to Cite
Poonperm Serivichayaswadi พ. . เ., & Wacharakorn Mayuree ว. . ม. (2018). Facilities Management of Hotel Environment to Accommodate Senior Citizen by the way of Universal Design. Dusit Thani College Journal, 11(special), 293–304. Retrieved from https://so01.tci-thaijo.org/index.php/journaldtc/article/view/136292
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Academic Article
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References
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Thongpaeng, Piyachat. (2011). Model of Tourism Development for Aging Case Study of Aging in Central of Thailand. Journal of Srivanalia Research, 1(2), 70-75.
Wattananakamchai, Somyot and Yim-On, Yaowalak. (2010). Senior Tourists: A Market with
Potential for the Tourism Industry. Panyapiwat Journal, 2(1), 95-103.
Retrieved from http://www.a-onehotel.com/bangkok-pattaya/ march-april-
promotion/coverstory.html Date: 4 March 2016.
Ananth, M., DeMicco, F. J., Moreo, P. J., & Howey, R. M. (1992). Marketplace lodging needs of mature travelers. The Cornell Hotel and Restaurant Administration Quarterly, 33(4),12-24.
Backman, K., Backman, S., & Silverberg, K. (1999). Investigation into the psychographics of senior nature-based travelers. Tourism Recreation Research, 24(1), 13-22.
Department of Tourism. (2014a). Thailand Tourism Standard, Accommodation Standard for Tourism (Hotel) Part 1: 5 Stars. Bangkok: Division of Tourism Service Development, Department of Tourism.
Department of Tourism. (2014b). Thailand Tourism Standard, Accommodation Standard
for Tourism (Hotel) Part 2: 1-4 Stars. Bangkok: Division of Tourism Service Development, Department of Tourism.
Kowkachaporn, Pornvitou. (2014). Universal Design. Department of Academics, The
Secretariat of the Senate. 4(21).
Lieux, E. M., Weaver, P. A., & McCleary, K. W. (1994). Lodging preferences of the senior tourism market. Annals of Tourism Research, 21(4), 712-728.
National Statistical Office. (1998). Status of the Thai Elderly 1998: Health and
Environmental Health Situation in Thailand. Retrieved from
http://advisor.anamai.moph.go.th/main.php?filename=env106. Date: 1 March 2016.
Robinson L., Saisan J., M.S.W., & White M. (2016). Senior Housing Options. (Online). Accessed from: http://www.helpguide.org/articles/senior-housing/senior-housing-options.htm. Retrieved date: 4 March 2016.
Shoemaker, S. (1989). Segmentation of the Senior Pleasure Travel Market. Journal of Travel Research, 27(3), 14-21.
Social Research Institute, Chiang Mai University. (2014). A Guide to Improving Tourist Attractions for Senior Tourism. (For the Tourism Community). Chiang Mai: Chiang Mai University.
Thongpaeng, Piyachat. (2011). Model of Tourism Development for Aging Case Study of Aging in Central of Thailand. Journal of Srivanalia Research, 1(2), 70-75.
Wattananakamchai, Somyot and Yim-On, Yaowalak. (2010). Senior Tourists: A Market with
Potential for the Tourism Industry. Panyapiwat Journal, 2(1), 95-103.