The Effectiveness of College Administration, The Vocational Education Commission, Under the Malcolm Baldrige National Quality Award
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Abstract
The purposes of this research were to 1) study the effectiveness of college administration, the vocational education commission under the Malcolm Baldrige National Quality Award (MBNQA) 2) study the factor affecting the effectiveness of college administration, the vocational education commission under the Malcolm Baldrige National Quality Award (MBNQA). The 546 vocational administrators comprised of the directors, deputy directors and the division chiefs from 207 colleges under the vocational education commission office were selected through the proportional stratified random sampling technique. The research instruments were consisted of questionnaire. Statistics used for data analysis were descriptive statistics, Pearson’s product moment coefficient and hierarchical multiple regression analysis.
The research results indicated that the effectiveness of college administration, the vocational education commission were high (4.14). Leadership was ranked the highest (4.24), followed by strategic planning, operation focus, workforce focus, results, customer focus and measurement analysis and improvement of organizational performance respectively. The factors affecting the effectiveness of college administration, the vocational education commission were high in 4 factors: organization, environment, employee and managerial policies and practice with the statistical significant at 0.01 level, and they could predicted the effectiveness of college administration at 87.2 percent. The factor of managerial policies and practice could explain the variance of the most effectiveness of college administration, and followed by factors of employee, environment and organization respectively
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