Problems and Factors Affecting English Listening and Speaking of Undergraduate Students, Chiang Mai Rajabhat University
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Abstract
This study aimed at investigating 1) English listening and speaking proficiency levels 2) problems in listening and speaking English and 3) factors affecting English listening and speaking skills of undergraduate students at Chiang Mai Rajabhat University. A sample of 308 fourth-year undergraduate students using English for communication during their internship were purposively selected. The research instruments were a listening test, a speaking test, a questionnaire about factors affecting their listening and speaking, and a semi-structured interview. Data collected from the listening test and the speaking test was analyzed by percentage, mean, and standard deviation. Data collected from the questionnaires was analyzed by frequency, percentage, mean, standard deviation, and Multiple Regression Analysis. Data collected from the interview was analyzed through Coding Process. The results showed that 1) the students’ listening proficiency level was at the moderate level (= 34.81, S.D. = 6.66), similar to their speaking proficiency level (
= 27.16, S.D. = 6.78); 2) the students did not have problems in listening when considered by purposes of listening, nor problems in speaking when considered by elements of speaking; and 3) the factors affecting their listening at 0.05 level of significant were input factor, speaker and listening text factor, and teaching and learning factor, while the factors affecting their speaking at 0.05 level of significant were learner factor, and teaching and learning factor.
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