AN EMPIRICAL STUDY OF PSYCHOLOGICAL CAPITAL AND JOB SATISFACTION OF METRO EMPLOYEES
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Abstract
Underground employees’ job satisfaction decreases with a decisive impact on the metro’s operational safety. This paper used questionnaires, mailboxes and feld surveys to select samples from the two core rail transit companies in the Chengdu Chongqing Economic Circle and conducted a series of empirical studies concerning the impact of employee psychological capital on job satisfaction through regression analysis. The results showed a signifcantly positive relationship between psychological capital and job satisfaction, with psychological capital having a substantially positive effect on each dimension of job satisfaction. Therefore, this study will help to enrich the research on metro and other urban rail transport enterprises, as well as expand the scope of research on employee psychology, provide empirical support on how to establish a “psychological capital-oriented system to improve the metro employees’ job satisfaction level”, and propose management insights on how to better improve job satisfaction among metro employees.
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