Guidelines for Developing Efficiency in the Work of Employees under the Engineering Division, Chiang Rai Municipality

Abstract

The research on the development of work efficiency of employees in the Engineering Division, Chiang Rai Municipality, aims to study the conditions and needs for improving work efficiency and to propose a development of work efficiency of employees in the Engineering Division, Chiang Rai Municipality. It is a qualitative research using interviews and focus groups. The results of the study found that the development from the agency mostly came from the development of teaching the most, followed by job rotation. In terms of problems in work, it was the working period and that experience was considered very important. The current working conditions in all 3 aspects were: in terms of work volume, it was found that the work volume would be large for a period of time; in terms of time, it was found that work was done according to the specified time; and in terms of work quality, it was found that it was in line with the standards. The guidelines for developing the work efficiency of employees under the Engineering Division, Chiang Rai Municipality, use the Upskill & Reskill approach, jointly setting work plans, creating motivation and promoting public awareness, including continuous evaluation and improvement of work processes.