การประเมินผลการดำเนินงานขององค์การ: แนวคิดทฤษฎีสู่การปฏิบัติ

Abstract

In the past, the appraisal of organizational performance was to measure the financial return which was consistent with goal by focusing on only the profit. Nowadays, there are many factors in consideration for appraisal other than the profit. The same system of the integration between organizational management and the appraisal of organizational achievement is adopted. It is called performance management system. This novel concept will contribute to developing the integrated management system as mentioned earlier to be used for driving organization forward, such as, balance scorecard, performance benchmarking etc. However, the new concept of organizational performance is the appraisal in several dimensions, not only focusing on financial issues. The further study needs to be done in order to get the concept of organizational performance appraisal which could be applied into practice. Especially, this present study, which develops the indicator on dimension or the various components in the paradigm of appraisal, was an example research presented on this article for further application