Organizational and Human Resource Factors Fostering Creativity in Organizations
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Abstract
This research aims to find out to what extent a set of organizational and human resource factors has contributed to creativity in an organization. There are two groups of studied factors. The structural factors are organizational structure, work process, communication and HROD platform. The psycho-cultural factors include personal mastery, leadership style, global literacy and contextual judgment. A mixed method of qualitative and quantitative analysis was used to identify key factors that enable creativity capability of 141 business organizations in Bangkok and vicinity. The effect of these factors was compared between organizations that received national innovation awards and member organizations of the Federation of Thai Industries and Thai Financial Institutions.
It was found that the structural factors had no different effects from those of psycho-cultural factors in contribution to organization’s capability in creativity. And there was no single overriding factor that contributes significantly to foster an organization’s ability to be more creative. And these two clusters of factors do not bring about differences in creative capability between the awarded innovative organizations and organizations in general. The eight studied factors have had altogether a compound effect on an organization’s innovative capability. Among the structural factors, communication factor has had strongest effect on the psycho-cultural factors in both innovative organizations and organizations in general. While the work process had a significant effect on development of creativity ability in the innovation awarded organizations, the HROD platform had more effect in business organizations in general.
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