The concept of smart cities for sustainable tourism development through tourists’ behaviour in Thailand

บทคัดย่อ

          Tourism development is a significant trend in tourism worldwide, especially in Thailand. There are both positive and negative impacts on tourism destinations caused by increasing tourist arrivals, and sustainable tourism development is a linkage to the economic, social, and environmental aspects. Tourist behaviour is an important factor for future planning, management, and development of tourism destinations. The theory of planned behaviour (TPB) and the theory of reasoned action (TRA) are used to explain tourists’ behavioural intent. A systematic literature review and thematic analysis of relevant peer-reviewed articles with the criteria of inclusion and exclusion were employed. The discussion and conclusions explain that sustainable development is needed in tourism, especially city management, as tourists consider the main cities as gateways to travel within a country, and tourist behaviour impacts the long-term sustainable development of tourism destinations. Limitations and recommendations for future research are also discussed.