Assessing the Maturity of Organizational Governance and Societal Contribution Processes in Thai Higher Education through EdPEx–ADLI Integration
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Abstract
Many higher education institutions in Thailand continue to rely on fragmented or compliance-oriented evaluation mechanisms, which constrain the systematic development of organizational governance, societal contributions, and long-term organizational learning. This study analyzes the maturity of organizational governance and societal contribution processes in a Thai higher education institution through the integration of the Education Criteria for Performance Excellence (EdPEx) and the ADLI framework, consisting of Approach, Deployment, Learning, and Integration. The study employed qualitative document analysis based on EdPEx feedback reports from 2019–2024. Seven governance and societal contribution subcategories under EdPEx Category 1: Leadership were examined.
The research findings revealed that institution has established relatively clear governance structures and approaches based on good governance principles, particularly in societal contribution initiatives. However, several processes still lack systematic approaches for monitoring and evaluating leadership performance, linking organizational performance with governance mechanisms, and strengthening community support and ethical behavior. In addition, the dimensions of Learning and Integration were found to be relatively low across several processes, reflecting governance and societal contribution systems that are structured but not yet fully refined. Advancing to higher levels of process maturity will require strengthening organizational learning capabilities and enhancing systemic integration to support sustainable strategic success in the long term.
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