The Influences of Motivation at Work and the Perceived Organizational Support toward the Operation Excellence of Employees in the Office of Educational Technology, Sukhothai Thammathirat Open University.

Abstract

                This research aimed at studying the influences of motivation at work, the perceived organization support and the employee attributes, desired by the modern organization toward the operation excellence of 159 employees in the Office of Educational Technology, Sukhothai Thammathirat Open University. The statistical tools applied to analyze the data consisted of percentage, mean, standard deviation and Pearson’s Product Moment Correlation Coefficient. The hypothesis was tested with Multiple Regression Analysis and Sample Regression Analysis.

                The findings demonstrated that motivation at work and the perceived organization support were regarded at the medium level. The employee attributes, desired by the modern organization and the operation excellence were regarded at a high level.  Motivation at work which positively influenced the employee attributes, desired by the modern organization was the career promotion and the job security. The perceived organization support which positively influenced the employee attributes, desired for the modern organization were job security and the operation, with the statistical significance of 0.01. The employee attributes, desired by the modern organization positively influenced the operation excellence.

                This research will benefit the organization in an aspect of strategic planning to enable the employees to work efficiently, induce the operation excellence and create the reputation of the organization.