The study of the need for Approaches to Micro- Learning Based on Scenario-Based Learning for Mobile Learning Platform to Enhance Employees’ Self-Development skills

Abstract

The purposes of this research were 1) to study the condition and compare the skills for self-development of the learners Classified by age, working age, number of hours of learning and job satisfaction 2) To study the needs and needs of the background user experience necessity and self-knowledge creation of operational staff in micro-learning based on a situation-based learning approach for mobile learning platforms to promote the self-improvement skills of operators. The sample group was 72 operational staff using a purposive sampling method (Purposive Sampling). They are operational level employees in convenience stores in Bangkok The research tool was a questionnaire. with ranking checklist questions and estimation scale. The statistics used in the data analysis were frequency, percentage, mean, standard deviation, One-way ANOVA and Modified Priority Need Index (PNI Modified) techniques were used to prioritize needs. The results showed that 1) Learners aged 23-26 years used mobile phones for self-improvement less than those aged 35 years and over 1.1 Learners aged 19-22 years used mobile phones. Mobile to search for information or knowledge than learners aged 27-30 years. 1.2 Learners aged 1-2 years use technology to find information or knowledge the most. 1.3 Learners have opinions on the use of mobile phones in learning. because it is convenient to learn which can learn anywhere, anytime 1.4 Learners aged 1-2 years have the most knowledge sharing through online social networks. 1.5 Learners who have more than 2 hours of learning time use mobile phones to learn via the Internet the most. 1.6 The learners who had 1-2 hours of learning time had the most opinions on the learning style of simulated drama style. 2) The respondents had the equipment. Mobile phones and smartphones are used in daily life the most. 2.1 Requirements for the use of equipment mobile phone Smartphones to learn the most followed by computers and tablets, respectively. 2.2 Necessary needs of mobile learning readiness (Mobile) can be learned anywhere most all time followed by the need to have modern tools to search for information and gain knowledge and the least which is to learn only with an internet connection. 2.3 Learning styles that help work well by visual, video, real-life situations (Scenario-Based Learning) the most, followed by training (Training) and teaching management as a project (Project), respectively.