Factors Leading to Work Passion for Innovative Work Behavior: Case Study of Small Hotel Business in Thailand Praweena Kasai and Wasita Boonsathorn
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Published:
Apr 4, 2018
Keywords:
Innovative Work Behavior Work Passion Small Hotel Business
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Abstract
Abstract
The purpose of this research is to examine the factors leading to work passion for innovative work behavior among executives and employees in a small hotel business. This research employed a qualitative method with multiple case studies. Six boutique hotels and four hostels with Thailand Boutique Award and have been described by online reviewers as being innovative were chosen from different regions of Thailand. Forty participants including ten owners/executive and thirty employees with innovative experience were purposive selected for the interview in a form of semi-structure both individually and focus group.
The results of factors leading to work passion for innovative work behavior among executives and employees in a small hotel business revealed in four different themes included; job factors, organization factors, relationship factors, and individual factor. The finding also reported that executives and employees perceived meaningful work, engagement to the organization, and personality as an important factor which could lead them to have more work passion for innovative work behavior.
The researcher would propose the executive or owner of the small hotel business to set up the policy related to training and development program including business trip to other hotels in order to stimulate their innovation.
Article Details
How to Cite
Praweena Kasai ป. ค., & Wasita Boonsathorn ว. บ. (2018). Factors Leading to Work Passion for Innovative Work Behavior: Case Study of Small Hotel Business in Thailand Praweena Kasai and Wasita Boonsathorn. Dusit Thani College Journal, 12(1), 1–15. Retrieved from https://so01.tci-thaijo.org/index.php/journaldtc/article/view/116614
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Research Article
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References
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Yuan, F.R. and Woodman, R.W. (2010). “Innovative behavior in the workplace: the role of performance and image outcome expectations”, Academy of Management Journal, 53(2), 323-342.
Zigarmi, D.; Houson, D. and Witt, D. (2009). Employee Passion: The New Rules of Engagement. Perspective. UK: The Blanchard.
Zigarmi, D., Houson, D., Diehl, J., & Witt, D. (2010). Employee work passion: A new look at engagement. Chief Learning Officer, 48, 24-27.
Zigarmi, D., Nimon, K., Houson, D., Witt, D., & Diehl, J. (2009b). From engagement to work passion: A deeper understanding of the work passion framework. UK: The Ken Blanchard. Retrieved from https://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Blanchard_From_Engagement_to_Work_Passion.pdf
Zigarmi, D., Nimon, K., Houson, D., Witt, D., & Diehl, J. (2013). Employee work passion: Connecting the dots. UK: The Ken Blanchard. Retrieved from https://www.kenblanchard.com/getattachment/Leading-Research/Research/Employee-Work-Passion-Volume-3/Blanchard-Employee-Passion-Vol-3-updated.pdf
Bhatnagar, J. (2007). Talent management strategy of employee engagement in India ITES employee: Key to retention. Employee Relations, 29, 640-663.
Bunda, R. B. (2014). The business of beds: An exploration of hotel and hostel business strategy. Honors Scholar Theses. Retrieved from https://opencommons.uconn.edu/cgi/viewcontent.cgi?article=1358&context=srhonors_theses https://digitalcommons.uconn.edu/srhonors_theses/350
Cardon, M. S., Sudek, R., & Mitteness, C. (2009). The impact of perceived entrepreneurial passion on angel investing. Frontiers of Entrepreneurship Research, 29(2), 1-10.
Chotiros Dumrongsanti. (2011). P.44 The impact of intangible rewards and leadership communication strategies on talent’s passion (Unpublished master’s thesis). National Institute of Development Administration. Retrieved March 19, 2015, from https://libdcms.nida.ac.th/thesis6/2554/b175389 (in Thai).
Coy, P. (2000). The 21st century corporation: The creative economy. Businessweek. Retrieved June 10, 2013 from https://www. businessweek.com/2000/00_35/b3696002.htm.
Crnogaj, K., Rebernik, M., Hojnik, B.B. and Gomezelj, D. (2014). “Building a model of researching the sustainable entrepreneurship in the tourism sector”, Kybernetes,
43(3-4), 377-393.
Day, J., Quadri, D., Lawrence, D. Jones. (2012). Boutique and lifestyle hotels:Emerging definitions. West Hills, CA: BLLA, Boutique & Lifestyle Lodging Association.
Fernet, C., Lavigne, G. L., Vallerand, R. J., & Austin, S. (2014). Fired up with passion: Investigating how job autonomy and passion predict burnout at career start in teachers. Work and Stress, 28(3), 270-288.
Hill, R. P. (2002). Managing across generations in the 21st century: Important lessons from the ivory trenches. Journal of Management Inquiry, 11, 60–66.
Ho, V. T., Wong, S. S., & Lee, C. H. (2011). A tale of passion: Linking job passion and cognitive engagement to employee work performance. Journal of Management Studies, 48(1), 26-47.
Howkins, J. (2007). The creative economy: How people make money from ideas. London: Penguin Group.
Janssen, O. (2000). “Job demands, perceptions of effort-reward fairness and innovative work behavior”, Journal of Occupational and Organizational Psychology, 73(3), 287-302.
Kanter, R. (1988). When a thousand flowers bloom: Structural, collective and social conditions for innovation in organizations. In B. M. Staw, & L. L. Cummings (Eds), Research in organizational behavior (pp.169-211). Greenwich, CT: JAI.
Liu, D., Chen, X., & Yao, X. (2011). From autonomy to creativity: A multilevel investigation of the mediating role of harmonious passion. Journal of Applied Psychology, 96, 294-309.
Marques, J. F. (2007). Leadership: Emotional intelligence, passion, and what else? Journal of Management Development, 26, 644-651.
National Statistical Office. (2016). Hotel and guest house business in 2014. Retrieved January 3, 2016, from https://service.nso.go.th
Neumann, A. (2006). Professing passion: Emotion in the scholarship of professors at research universities. American Educational Research Journal, 43, 381-424.
Scott, S. and Bruce, R. (1994). “Determinants of innovative behavior: a path model of individual innovation in the workplace”, Academy of Management Journal, 37(3), 580-607.
Sombat Kusumawalee. (2010). Passion for the creative economy. Retrieved June 7, 2016, from https://rc.nida.ac.th/Passion_ผศ.ดร.สมบัติ%20%20กุสุมาวลี.pdf (In Thai).
Smilor, R.W. (1997). “Entrepreneurship, reflections on a subversive activity”, Journal of Business Venturing, 12, 341-612.
Vallerand, R. J., Blanchard, C. M., Mageau, G. A., Koestner, R., Ratelle, C. F., Leonard, M., (2003). Les passions de lame: On obsessive and harmonious passion. Journal of Personality and Social Psychology, 85, 756-767.
Wagner, R., & Harter, J. K. (2006). Twelve: The elements of great managing. New York: Gallup Press.
Wasita Boonsathorn. (2013b). New HRD by increasing work passion for talents in high performance organization. Proceeding of NIDA National Conference topic of The Next Frontier of Development Administration.
West, M. and Farr, J. (1989). “Innovation at work: psychological perspectives”, Social Behavior, 4, 15-30.
Yuan, F.R. and Woodman, R.W. (2010). “Innovative behavior in the workplace: the role of performance and image outcome expectations”, Academy of Management Journal, 53(2), 323-342.
Zigarmi, D.; Houson, D. and Witt, D. (2009). Employee Passion: The New Rules of Engagement. Perspective. UK: The Blanchard.
Zigarmi, D., Houson, D., Diehl, J., & Witt, D. (2010). Employee work passion: A new look at engagement. Chief Learning Officer, 48, 24-27.
Zigarmi, D., Nimon, K., Houson, D., Witt, D., & Diehl, J. (2009b). From engagement to work passion: A deeper understanding of the work passion framework. UK: The Ken Blanchard. Retrieved from https://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Blanchard_From_Engagement_to_Work_Passion.pdf
Zigarmi, D., Nimon, K., Houson, D., Witt, D., & Diehl, J. (2013). Employee work passion: Connecting the dots. UK: The Ken Blanchard. Retrieved from https://www.kenblanchard.com/getattachment/Leading-Research/Research/Employee-Work-Passion-Volume-3/Blanchard-Employee-Passion-Vol-3-updated.pdf