Indicator Development for Business Continuity Management of Thai Convention Venues under Crisis Situation

Main Article Content

ณัฐสินี ชินธนภูมิไพศาล Nathsinee Chinthanapoomp
พัทรียา หลักเพ็ชร Patthareeya Lakpetch


The purpose of this paper is to study the indicators development for business continuity management of Thai convention venues under crisis situation. This article was designed a survey research to develop construct measurement by using Third Order Confirmatory Factor Analysis. The research finding indicated that the indicator for business continuity management of Thai convention venues under crisis situation were created consistently with empirical data. There are 96 indicators in the total were remained from 150 indicators after the exploratory factor analysis (EFA). It is a statistical method used to describe variability among observed. Factor loading of 0.40 or greater and Cronbach’s coefficient alpha should have a minimum level of 0.7. were considered. The confirmatory factor analysis (CFA) was using on the indicators for the close investigation of the overall construct reliability of all constructs reveals have acceptable construct reliability scores within an acceptable range of factor loadings (0.32 and above). The model fit indices present the acceptable fit scores, including Chi-square (178.584), df (68), CFI (0.961), GFI (0.930), RMSEA (0.137), RMR (0.018).

Article Details

How to Cite
Nathsinee Chinthanapoomp ณ. ช., & Patthareeya Lakpetch พ. ห. (2018). Indicator Development for Business Continuity Management of Thai Convention Venues under Crisis Situation. Dusit Thani College Journal, 12(Special), 264–277. Retrieved from
Academic Article


Berk, J. B., Green, R. C., & Naik, V. (1990). Optimal Investment, Growth Options, nd Security Returns. The Journal of the American Finance association., 54(5), 1553-1607.
Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work Engagement: A Qantitative Review and Test of Its Relations with Task and Contextual Performance. Personnel Psychology, 64, 89-136.
Dovidio, J. F., Kawakami, K., & Gaertner, S. L. (2002). Implicit and Explicit Prejudice and Interracial Interaction. Journal of Personality and Social Psychology, 82(1), 62-68.
Green. (2006). Demanding Work: The Paradox of Job Quality in the Affluent Economy. Princeton, NJ: Princeton University Press.
Gupta, M., & Sharma, P. (2011). Factor Credentials Boosting Quality of Work Life of BSNL Employees in Jammu Region. Sri Krishna International Research & Educational Consortium, 2(1), 79-89.
Herbane, B., Elliott, D., & Swartz, E. M. (2004). Business continuity management: time for a strategic role? Long Range Planning, 37(5), 435-457.
Jago, A. G. (1982). Leadership: Perspectives in theory and research. Management Science, 28(3), 315-336.
Kanungo, R. N. (2001). Ethical Values of Transactional and Transformational Leaders. Canadian. Journal of Administrative Sciences, 18, 257-265.
Kotler, P., & Lee, N. (2005). Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause. Hoboken, New Jersey: John Wiley and Sons.
Kraus, S., Harms, R., & Schwarz, E. J. (2006). Strategic planning in smaller enterprises-new empirical findings. Management Research News, 29(6), 224-344.
Krieshok, T. S., Black, M. D., & McKay, R. A. (2009). Career decision making: The limits of rationality and the abundance of non-conscious processes. International Journal of Strategic Property Management, 75, 275-290.
Lado, A. A., & Wilson, M. C. (1994). Human Resource Systems and Sustained Competitive Advantage: A Competency-Based Perspective. Academy of Management Review, 19(4), 699-727.
Lazear, E. P. (1990). Job Security Provisions and Employment. The quarterly Journal of Economics, 105(3), 699-726.
Matland, R. (1995). Synthesising the implementation literature: the ambiguity-conflict model of policy implementation’. Journal of Public Administration Research and Theory, 5(2), 145-174.
McCartney, G. (2010). Event Management. An Asian Perspective. Singapore: Singapore: McGraw-Hill.
Meyer, G. D., & Heppard, K. A. (2000). Entrepreneurial Strategies - The dominant logic of entrepreneurship. Entrepreneurship as strategy - competing on the entrepreneurial edge. London: Sage.
Northouse, G. (2007). Leadership theory and practice. London, UK: Sage Publications Inc.
Oppermann, M. (1998). Perceptions of convention destinations: Large-half, small-half association meeting planners. Journal of Convention and Exhibition Management, 1(1), 35-48.
Pauchant, T. C., & Mitroff, I. I. (1988). Crisis Prone Versus Crisis Avoiding Organizations Is your company's culture its own worst enemy in creating crises? Organization & Environment, 2(1), 53-63.
Pintrich, P. R. (2000). An Achievement Goal Theory Perspective on Issues in Motivation Terminology,
Theory, and Research. Contemporary Educational Psychology, 25(1), 92-104.
Robbins, S. P., & Coulter, M. (2005). Management. Illinois, IL: Pearson Prentice Hall.
Rose, R. (2011). The Journal of Public Policy in perspective. Journal of Public Policy, 31(3), 235-239.
Rose, R., Beh, L., Uli, J., & Idris, K. (2006). Quality of Work Life: Implications of Career Dimensions. Journal of Social Sciences, 2(2), 61-67.
Sanders, H. (2004). Convention mythology. Journal of Convention & Event Tourism, 6(1/2), 99-143.
Sangpikul, A. (2009). An Overview and Identification of Barriers affecting the Meeting and Convention Industry in Thailand. Journal of Convention and Event Tourism, 10(3), 185-210.
Silvers, R. J. (2008). Risk Management for Meetings and Events. Oxford, U.K: Butterworth-Heinemann.
Smidts, A., Pruyn, A. T., & Van Riel, C. B. (2001). The Impact of Employee Communication and Perceived External Prestige on Organizational Identification. Academy of Management Journal, 44(5), 1051-1062.
Smith, T. M., Hama, K., & Smith, P. M. (2003). The effect of successful trade show attendance on future show interest: Exploring Japanese attendee perspectives of domestic and off shore international events. Journal of Business and Industrial Marketing, 18(4), 403-418.
Snow, C. C., Fjeldstad, O. D., Lettl, C., & Miles, R. E. (2011). Organizing Continuous Product Development and Commercialization: The Collaborative Community of Firms Model. The Journal of Product Innovation Management, 28(1), 3-16.
Stoeber, J. (2011). Perfectionism, efficiency, and response bias in proof-reading performance: Extension and replication. Personality and Individual Differences, 50, 426-432.
Tay, L. (2006). Strategic facilities management of Suntec Singapore international convention and exhibition center. Facilities, 24(3/4), 120-131.
Trosset, C. (2013). Broadening our understanding and assessment of personal and social responsibility: A challenge to researchers and practitioners. New Directions for Higher Education, 164, 23-30.
Watson, M., & Emery, R. T. A. (2004). Environmental management and auditing systems: the reality of environmental self-regulation. Managerial Auditing Journal, 19(7), 916-928.
Zsidisin, G., Melnyk, S., & Ragatz, G. (2005). An institutional theory perspective of business continuity planning for purchasing and supply management. International Journal of Production Research, 43(16), 3401-3420.