Assessment of Work Integrated Learning: A Case of International Hotel and Resort Management Students of Dusit Thani College
Article Sidebar
Published:
Aug 29, 2020
Keywords:
Work Integrated Learning, WIL, Hotel, Assessment, Guideline
Main Article Content
Abstract
The purpose of the research is to assess the Work Integrated Learning (WIL) of the International Hotel and Resort Management (IHM) students of Dusit Thani College (DTC) and develop a guideline for the implementation of WIL in IHM students of DTC.
Hospitality programs as an industry requires students to gain experience during their collegiate level on the practical level to gain perception of the professional industry. Thus, IHM students of DTC undergo WIL for Front Office and Housekeeping subjects in Dusit Princess Srinakarin Bangkok.
This study used in-depth interview from a semi-structured questionnaire based on the dimension of WIL (Smith, 2012) such as Authenticity, Alignment, Integrated Learning Support, Supervisor Access and Induction and Preparation process. It was conducted with the IHM students who successfully undergone WIL. The data gathered were analyzed through content analysis. The result of the study developed a guideline for the implementation of Work Integrated Learning for the IHM students in Dusit Thani College.
Article Details
How to Cite
Inah Marie Bancoro, A. . (2020). Assessment of Work Integrated Learning: A Case of International Hotel and Resort Management Students of Dusit Thani College. Dusit Thani College Journal, 14(2), 575–589. Retrieved from https://so01.tci-thaijo.org/index.php/journaldtc/article/view/243460
Section
Research Article
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References
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Hazra, K., Ghosh, D., & Sengupta, P. (2017). Importance of Training and Development and its Impact on Employees’ of Hotels in Kolkata, India: An empirical study. Journal of Tourism And Hospitality Management, 5(2). doi: 10.15640/jthm.v5n2a3
Jackson, D. (2018). Developing graduate career readiness in Australia: shifting from extra-curricular internships to work-integrated learning. International Journal in Work-Integrated Learning,19(1), pp.23-35.
Kaider, F., Hains-Wesson, R., & Young, K. (2017). Practical typology of authentic work-integrated learning activities and assessments.
Kiriri, P. N. (2019). An assessment of the quality of a work-integrated learning internship program in Kenya. International Journal of Work-Integrated Learning, 20(3), 257-270.
Liasidou, S. (2016). Learning and Teaching in Hotel Management Studies: Defining the Students’ Experience. International Journal of Humanities and Social Science 6(11) ; November 2016
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McLennan, B. and S. Keating. (2008). Work-integrated learning (WIL) in Australian universities: The challenges of mainstreaming WIL. In ALTC NAGCAS National Symposium.
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Samadi, F.R., (2013) Assessing the impact of work integrated learning and its practices on the education of engineering technicians and technologists in relation to the Higher Education Qualification Sub-Framework (HEQSF) document in South Africa,
University of South Africa, Pretoria,
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Higher Education Quality Council of Ontario.
Schoffstall, D.G. (2013). The benefits and challenges hospitality management students experience by working in conjunction with completing their studies. Graduate Theses and Dissertations. 13029. https://lib.dr.iastate.edu/etd/1302
Shahrabani, S. Goziker, O. Teitler-Regev, S. (2015). Perceptions and future intentions to stay in the hotel industry: The Case of Front Desk Employees in Israel. African Journal of Hospitality, Tourism and Leisure 4 (1)
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Smith, J.E., Meijer, G. & Kielly-Colema, N. (2010). Assurance of Learning: The Role of Work Integrated Learning Industry and Partners. In Campbell, M. (ed). Work-Integrated Learning: Responding to challenges, Australian Collaborative Education Network (ACEN) Incorporated, Curtin University of Technology, Perth: WA, pg. 409-419.
Winchester-Seeto, Theresa, Rowe Anna & Mackaway, Jacqueline. (2016). Sharing the load: Understanding the roles of academics and host supervisors in work-integrated learning. Asia-Pacific Journal of Cooperative Education. 17. 101-118.
Worrall, L. (2009). The transforming power of partnerships. McMaster School for Advancing Humanity Journal
Zikmund, W. (2003). Business Research Methods (7th ed.). Ohio: Thomson South Western.
Bates, M. (2003). The assessment of work integrated learning: Symptoms of personal change. Journal of Criminal Justice Education, 14(2), 303–326.
Billett, S, (2009). Realising the educational worth of integrating work experiences in higher education. Studies in Higher Education, 34(7), 827-843.
Billett, S. (2001). Learning in the workplace. Strategies for effective practice.
Brennen, P.G. (2017). Experiential Learning in Hospitality Management Education. Retrieved from https://repository.library.northeastern.edu/files/neu:cj82q1657/fulltext.pdf. Accessed April 10, 2019
Coll, R. K., & Eames, C. (2000). The role of the placement coordinator: An alternative model. Asia-Pacific Journal of Cooperative Education, 1(1), 9-14.
Dwesini, N.F. (2017). The role of Work-Integrated Learning (WIL) in enhancing employability skills: graduate perspectives. African Journal of Hospitality, Tourism and Leisure, 6 (2).
Hazra, K., Ghosh, D., & Sengupta, P. (2017). Importance of Training and Development and its Impact on Employees’ of Hotels in Kolkata, India: An empirical study. Journal of Tourism And Hospitality Management, 5(2). doi: 10.15640/jthm.v5n2a3
Jackson, D. (2018). Developing graduate career readiness in Australia: shifting from extra-curricular internships to work-integrated learning. International Journal in Work-Integrated Learning,19(1), pp.23-35.
Kaider, F., Hains-Wesson, R., & Young, K. (2017). Practical typology of authentic work-integrated learning activities and assessments.
Kiriri, P. N. (2019). An assessment of the quality of a work-integrated learning internship program in Kenya. International Journal of Work-Integrated Learning, 20(3), 257-270.
Liasidou, S. (2016). Learning and Teaching in Hotel Management Studies: Defining the Students’ Experience. International Journal of Humanities and Social Science 6(11) ; November 2016
Lugosi, P. and Jameson, S. (2017) Challenges in hospitality management education: Perspectives from the United Kingdom. Journal of Hospitality and Tourism Management, 31,
pp. 163-172, DOI: 10.1016/j.jhtm.2016.12.001 . [accessed Apr 10 2019].
Martin, A. J., Fleming, J., Ferkins, L., Wiersma, C, & Coll, R. (2010). Facilitating and integrating learning in sport studies cooperative education. Journal of Hospitality, Leisure, Sport & Tourism Education, 9(1), 24-38.
McLennan, B. and S. Keating. (2008). Work-integrated learning (WIL) in Australian universities: The challenges of mainstreaming WIL. In ALTC NAGCAS National Symposium.
Ngwane, K. (2016). Perceptions on the Effectiveness of Work-Integrated Learning:
A Case Study of a Selected Higher Education Institution in South Africa. 1863-1868. 10.21125/iceri.2016.1416.
Patrick, C.J. & Crebert, G. (2004). The contribution of work placement to generic skills development. In Proceedings of the 15th Annual AAEE Conference (pp.40-460. Toowoomba, Australia: AAEE.
Peach, D. & Gamble, N. (2011). Scoping Work-Integrated Learning purpose, practices and issues. In S. Billet, & A. Henderson (eds). Developing learning professionals,
Vol. 7, pp. 169- 186. Dordrecht, Netherlands: Springer.
Reinhard, K. (2006). “The German Berufskademie Work-Integrated Learning program:
A Potential Higher Education Model for West and East”. Asia – Pacific Journal on Cooperative Education. 7(1), pg. 16-21, 2006.
Samadi, F.R., (2013) Assessing the impact of work integrated learning and its practices on the education of engineering technicians and technologists in relation to the Higher Education Qualification Sub-Framework (HEQSF) document in South Africa,
University of South Africa, Pretoria,
Sattler, P. (2011). Work-Integrated learning in Ontario’s postsecondary sector. Toronto:
Higher Education Quality Council of Ontario.
Schoffstall, D.G. (2013). The benefits and challenges hospitality management students experience by working in conjunction with completing their studies. Graduate Theses and Dissertations. 13029. https://lib.dr.iastate.edu/etd/1302
Shahrabani, S. Goziker, O. Teitler-Regev, S. (2015). Perceptions and future intentions to stay in the hotel industry: The Case of Front Desk Employees in Israel. African Journal of Hospitality, Tourism and Leisure 4 (1)
Smith, C. (2014). Assessment of student outcomes from work-integrated learning: Validity and reliability. Asia-Pacific Journal of Cooperative Education. 15. 209-223.
Smith, C. (2012) Evaluating the Quality of Work-Integrated Learning Curricula: A Comprehensive Framework. Higher Education Research & Development,31:2,24y262,DOI:10.1080/07294360.2011.558072
Smith, J.E., Meijer, G. & Kielly-Colema, N. (2010). Assurance of Learning: The Role of Work Integrated Learning Industry and Partners. In Campbell, M. (ed). Work-Integrated Learning: Responding to challenges, Australian Collaborative Education Network (ACEN) Incorporated, Curtin University of Technology, Perth: WA, pg. 409-419.
Winchester-Seeto, Theresa, Rowe Anna & Mackaway, Jacqueline. (2016). Sharing the load: Understanding the roles of academics and host supervisors in work-integrated learning. Asia-Pacific Journal of Cooperative Education. 17. 101-118.
Worrall, L. (2009). The transforming power of partnerships. McMaster School for Advancing Humanity Journal
Zikmund, W. (2003). Business Research Methods (7th ed.). Ohio: Thomson South Western.