Causal Relationship Model of Salesperson Job Performance of A Real Estate Business: The Mediation Role of Job Crafting

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Published: Dec 31, 2022
Keywords:
Job Crafting Job Demands-Resources Model Job Performance Salesperson

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Kulthida Wongsitikul
Master of Arts, Applied Psychology
Chaiyut Kleebbua
Lecturer of Multidisciplinary/ Interdisciplinary

Abstract

The objective of this research was to develop causal relationship model of Salesperson Job performance of Real estate business with job crafting as the mediator. Sampling in this study were 186 Salesperson of a Real Estate Business. A research instrument used in this study was a questionnaire, it was analysed by a structural equation modelling with Mplus program (SEM). The result showed that the calculated indices provided good model fit (ð‘Ĩ2 = 36.58, df = 38, ð‘Ĩ2/ df = 0.96, P-Value = 0.53, RMSEA = 0.00, CFI = 1.00, TLI = 1.00 SRMR = 0.03) All variables in the model were accounted for in the calculation of indices and they could explain Job Performance of Salesperson at 47.8%. Job demands which include of work pressure and emotional demands have a total effect with statistically significant on Job performance (b = 0.28, p <.01) and have an indirect effect with statistically significant on Job performance as a mediation of Job crafting (b = 0.35, p <.01). Job resources which include of job autonomy and feedback have a total effect with statistically significant on Job performance (b = 0.24, p <.01) and have an indirect effect with statistically significant on Job performance as a mediation of Job crafting (b = 0.34, p <.01). The results showed that Job crafting is a fully mediator that can be explained a relationship between job demands and job resources which affecting job performance. The results of this study can be applied in plaining to improve salesperson performance which will benefit the administration.

Article Details

How to Cite
Wongsitikul, K. ., & Kleebbua, C. . (2022). Causal Relationship Model of Salesperson Job Performance of A Real Estate Business: The Mediation Role of Job Crafting. Dusit Thani College Journal, 16(3), 89–105. Retrieved from https://so01.tci-thaijo.org/index.php/journaldtc/article/view/264513
Issue
Vol. 16 No. 3 (2022): Vol. 16 No. 3 (2022): Vol. 16 No. 3 (2022): Dusit Thani College Journal Vol.16 No.3 September-December 2022
Section
Research Article
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