Guidelines for Increasing the Effectiveness of Teaching and Learning Management Through Blended Learning Systems: A Case Study of Dusit Thani College

Abstract

      The objectives of this research are as follows: 1) Analyze the problems and obstacles in using blended learning systems, 2) Study the needs of both students and instructors, and find solutions to address the issues in using blended learning systems, and 3) Propose strategies to enhance the effectiveness of teaching and learning through the use of blended learning systems. The research was conducted using a mixed-methods approach. For the quantitative research component, a stratified random sampling method will be used. The sample consisted of 342 students from years 1 to 4 at Dusit Thani College, Bangkok and 92 instructors at Dusit Thani College. The sample size for the qualitative research component included target groups and key informants, primarily students and instructors at Dusit Thani College, who have used the blended learning system for at least one academic semester. Participants were obtained by using random sample selection, according to the objective, while the sample size uses data sufficiency.

            The study found that: 1) Significant problems and obstacles in using blended learning systems for both learners and instructors include network system speed, which affects simultaneous internet access, causing delays, as well as the unpreparedness of tools and equipment used in teaching and learning. 2) Learners and instructors alike have initial requirements such as the system should be fast in accessing information, support various file types, and have easily understandable lesson content. Instructors should create an interesting classroom atmosphere, provide support for blended learning, and 3) Ways to enhance the effectiveness of teaching and learning through the use of blended learning systems include using a single stable, fast, and easy-to-use system that supports various devices for all subjects. Instructors should be proficient in using the system, continuously develop themselves in media creation to keep up with changing technology, have a team of expert staff to provide guidance and solve problems in system usage and media creation. Learners and instructors agree that blended learning affects the effectiveness of teaching and learning significantly. It was found that learners who studied using blended learning had significantly higher learning outcomes after studying than before studying indicate that blended learning helps improve learning outcomes.