Motivation Factors Influencing the Teamwork of Kitchen Division Employees in a 4-5 Star Hotels in Bangkok
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Abstract
This research aims to study the motivation for teamwork among kitchen staff in 4-5 star hotels in Bangkok and to examine the motivational factors that affect teamwork among kitchen staff in these hotels. It is a quantitative research study that uses a questionnaire as the data collection tool. The sample group consists of kitchen staff, with data collected from 25 five-star hotels in Bangkok (200 participants) and 50 four-star hotels in Bangkok (200 participants). The study employed descriptive statistics, including mean and standard deviation, and hypothesis testing using multiple linear regression analysis.
The research findings indicate that the highest mean scores for teamwork motivation were found in the areas of job achievement and the nature of the work performed. The highest mean scores for teamwork factors were in responsibility, followed by role clarity, and morale-building within the team. Additionally, motivational factors such as job achievement, recognition, the nature of the work performed, responsibility, compensation and benefits, organizational policies, and effective communication within the organization significantly impacted teamwork among kitchen staff in 4-5 star hotels in Bangkok. The significance values (Sig) were 0.001, 0.002, 0.005, 0.046, 0.023, 0.000, and 0.000, respectively, all of which are less than 0.05. However, career advancement did not significantly affect teamwork among kitchen staff in 4-5 star hotels in Bangkok.
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