Conditions and Problems in the Operation of Bangkok Discovery Learning Library as a Learning Resource in the Digital Era

Abstract

The research aimed to examine the conditions and problems in the operation of Bangkok discovery learning libraries as a Learning Resource in the Digital Era. Data were collected through questionnaires administered to 396 library users from 33 libraries, using quota sampling with convenience sampling of 12 respondents per library. In-depth interviews were conducted with 4 library administrators and 6 librarians from 6 libraries. Quantitative data analysis included frequency, percentage, mean, and standard deviation calculations, while qualitative data were analyzed using content analysis.

The study revealed that the overall conditions and problems in the operation of Bangkok discovery learning libraries as a learning resource in the digital era were at a moderate level ( = 3.43). When examined by dimension, the highest mean score was for service providers (librarians) at a high level ( = 3.84), followed by information resources at a high level ( = 3.59), and service management at a moderate level ( = 3.42). Additional interviews revealed that Bangkok learning libraries have implemented identity-building policies based on community context, reading promotion initiatives, and computer services for research and internet access with Wi-Fi and co-working spaces. The libraries also provide e-book services and automated library systems. However, they face limitations in budget, staffing, and information resource acquisition. Continuous development of librarian skills is maintained, and collaborations are established with various organizations including nearby schools, the Thai Health Promotion Institute, TK Park, universities, district community development departments, youth centers, and recreation centers to organize activities for users.