Personnel’s Requirements and Satisfactions toward the Battle Dress Uniform in the First Army Area

Abstract

This study aims to study demand and satisfaction with battle dress uniforms of the troops within the army, to study the needs and satisfaction of using battle dress uniforms. The population of this study consisted of the military personnel within the Army Region 1. Data was collected by 400 questionnaires, 4 interviews and was analyzed by descriptive statistics. One way analysis of variance, this was classified by variable to find the correlation of two or more independent variables at the statistical significance level of .05. Based on the findings of personal data, most respondents are younger than 30 years old, graduated from grade 12, income less than 10,000 baht per month, graduated from military service under Maj. Gen. 2 periods of work are less than 10 years that work in garrison more than fieldwork area that has a normal body mass index. The military in the 1st Army has the highest level of requirement and satisfaction in battle dress uniformity. The results of hypothesis testing showed that: 1) Personal factors, age, income, period of work, and the different mission forms have no influence on the uniforms by holding level of significance of .05. Different levels of education have influence on the requirement for battle dress uniformity in social, honor requirement, and overall are different. Different levels of rank and body mass index have different effects on the honor requirement. And different personal factors of department have influence on the demand for every requirement by holding level of significance of .05. 2) Personal factors of income, rank, mission and body mass index are not significantly different. The statistical significance was .05. Personal Factors in age and the different period of work affect the satisfaction. The satisfaction of the core product is different. Personal factors at different levels of education showed influence on satisfaction of generic products, expected products and the overall satisfaction of product levels are different. And different personal factors of department influence on the every satisfaction of product levels are different. The difference is statistically significant at .05. 3) Based on the analysis of the opinions on the four levels of requirement, it can be found that the personnel within the first army area focused on the physiological and safety & security needs.