The Effectiveness of Work Performance of Academic Staff at Rajabhat Universities in Thailand
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Abstract
University ranking is an indicator of evaluating the performance of quality universities. The evaluation concerns the four key abilities: teaching, research, academic services, and preserving art and culture. This research aimed to study 1) the levels of transformational leadership, organizational climate, job satisfaction, employee commitment, and employee performance, 2) the influence of previous aspects towards employee preformance, and 3) employee performance of the academic staff model development. This research employed mixed-method techniques, quantitative and qualitative research methods. The sample group of this research was 441 academic staff who were classified by cluster sampling. Data were collected through a questionnaire and analyzed through Structural Equational Modeling Analysis. In addition, this qualitative research used a focus group discussion. The research found that 1) levels of transformational leadership of academic staff were highest, whereas organization climate, job satisfaction, employee commitment, and employee performance were high, 2) transformational leadership, organization climate, job satisfaction, and employee commitment significantly influenced the employee performance with significance level at .05, and 3) the employee performance model of the academic staff of Rajabhat Universities developed by the researcher was named the TOJEE Model (T = Transformational Leadership, O = Organization Climate, J = Job Satisfaction, E = Employee Commitment, E = Employee). This model supported the key abilities of academic staff and produced excellence at Rajabhat Universities that followed the direction and the requirement of the country.
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