The causal relationship between total quality management and total quality environmental quality management influences corporate sustainability performance of the manufacturing industry in Thailand

Abstract

          This quantitative research aims to analyze total quality management (TQM) factors and total quality environmental quality management (TQEM) factors influencing corporate sustainability performance (CSP). With a total of 416 samples, the population in the study was executives and experts based on the nature of their employment in enterprises in Thailand's manufacturing industry. Data collection was compiled through questionnaires. The test result of the Index of Item – Objective Congruence (IOC) was between 0.50-1.00 and the test result of Cronbach’s alpha coefficient was between 0.64-0.94. Furthermore, the test result of the corrected item-total correlation was between 0.45-0.90. The finding from the test of structural equation modeling and empirical data was that total quality management and total quality environmental quality management factors had an influence on corporate sustainability performance, which was equal to 0.93 and 0.39, respectively. Considering the weight of the indicators in each factor, it was found that the independent variable as strategic planning (TQMSP) in the total quality management (TQM) factor had the most weight of elements equal to 1.50, whereas the independent variable as customers and stakeholders focus (TQEMCF) in the total quality environmental quality management (TQEM) factor had the least weight of elements equal to 0.95. In regard to the dependent variable of corporate sustainability performance (CSP), it was found that the indicator of social performance (CSPSP) had the most weight of elements equal to 1.14 and the indicator of economic performance (CSPEP) had the least weight of elements equal to 1.00 with statistical significance at the level of 0.01.