Cabin safety awareness : Knowledge, attitude and behavior of airline passengers

Abstract

          The objective of this research;1.study the level of cabin safety knowledge, attitude and behavior of airline passengers 2.study the relationship among cabin safety knowledge, attitude and behavior of airline passengers. A survey is performed with 400 Thai airlines passengers who arrive and depart the kingdom from Suvarnabhumi Airport. The research instrument wascabin safety knowledge, attitude and behavior questionnaire.The statistics for analyzing the data were frequency, percentage, mean, standard deviation and Spearman’s rank correlation coefficient.As a result; 1.Passengers have good knowledge aboutcabin safety regulation, some passengers have limited knowledge about emergency equipment, emergency exit and emergency situation. 2.Passengers have positive cabin safety attitude at the highest level. 3.Cabin safety behavior of airline passengers have been executed at the level of often 4.There is a low positive correlation between cabin safety knowledge and attitude. 5.There is a low positive correlation between cabin safety attitude and behavior.6.There is a moderate positive correlation between cabin safety knowledge and behavior.

          As a contribution of this research, individual passenger must pay more attention to learning about emergency equipment, emergency exit and emergency situation. Moreover, airlines, education schools, universities and The Civil Aviation Authority of Thailand (CAAT) have avital role in providing cabin safety education program in order to improve airline passengers’ knowledge, attitude and appropriate behavior when an emergency situation occurs.