Effects of Personal Characteristics, Job Characteristics and Organizational Characteristics on Burnout in the Transition Period of State Enterprise: A Case Study of Rubber Estate Organization
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Published:
Jun 20, 2017
Keywords:
Burnout The Five-Factor Model Organization structure Justice and Organizational culture
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Abstract
Burnout will be occurred when there is a discrepancy between what the organization expects and what the organization provides, and this will lead to employee dissatisfaction. Changing organizational structure also affects employee job satisfaction as it may increase work load, bring unsatisfactory relationship and injustice, and these are all the causes of burnout. However, individual personality differences have a different effect on burnout. Thus, it is important to consider personal characteristics along with job characteristics and organizational characteristics in order to prevent employee burnout. This study aimed to investigate relationships and impacts of the three factors: personal characteristics, job characteristics, and organizational characteristics on burnout of employees in the state enterprise which is in the restructuring process. The research samples were 152 previous employees from Rubber Estate Organization of Thailand before it was united with the Rubber Research Institute and the Office of the Rubber Replanting Aid Fund, then became the Rubber Authority of Thailand. The instrument used was a questionnaire. The results from this study explained relationships and impacts of the three factors on burnout in various dimensions including justice and organizational culture. Considering these three factors before or after the transition period would be a useful tool for structuring the organization that will create job satisfaction, and prevent burnout situation.
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งามสมภาค ป., & พสุนนท์ ป. (2017). Effects of Personal Characteristics, Job Characteristics and Organizational Characteristics on Burnout in the Transition Period of State Enterprise: A Case Study of Rubber Estate Organization. Electronic Journal of Open and Distance Innovative Learning (e-JODIL), 7(1), 82–103. retrieved from https://so01.tci-thaijo.org/index.php/e-jodil/article/view/238891
Section
Research article
บทความ ข้อความ ภาพประกอบ ตารางประกอบ ที่ตีพิมพ์ในวารสารเป็นความคิดเห็นและความรับผิดชอบของผู้เขียนแต่เพียงผู้เดียว ไม่เกี่ยวข้องกับมหาวิทยาลัยสุโขทัยธรรมาธิราชแต่อย่างใด
บทความที่เสนอพิจารณาในวารสาร e-JODIL ต้องเป็นบทความที่ไม่เคยส่งไปลงพิมพ์ เผยแพร่ หรืออยู่ระหว่างการพิจารณาของวารสารอื่น
กองบรรณาธิการขอสงวนสิทธิ์ในการพิจารณาและตัดสินการตีพิมพ์บทความในวารสาร
References
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Bakker A.B. et al. (2003). A multi group analysis of the job demands – resources model in four home care organizations. International of Stress Management, 10: 16-38.
Babakus, E., Ugar Yavas, and Nicholas J. Ashill. (2009). The role of customer orientation as a moderator of the job demand-burnout-performance relationship: A surface-level trait perspective. Journal of Retailing, 85(4): 480-492.
Bakker A.B. et al. (2006). The relationship between the big five personality factors and burnout: A Study among volunteer counsellors. A Journal of Social Psychology, 146(1): 31-50
Chemiss, C. (1980). Professional burnout in human service organizations. New York. Praeger.
Chin-Fu Chen and Ya-Ling Kao. (2011). Investigating the antecedents and consequences of burnout and isolation among flight attendants. Tourism Management, 33(4): 868-874.
Costa, P. T. Jr., & McRae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI) professional manual. Odessa, Florida: Psychological Assessment Resources, Inc.
Dearly, Ian J., Watson, R. and Hogston, R. (2003). A longitudinal cohort study of burnout and attrition in nursing students. Journal of Advanced Nursing, 43(1): 71-81
Dearly, Ian J. et al. (1996). Models of job-related stress and personal achievement among consultant doctors. British Journal of Psychology, 87(1): 3-29.
Demerouti et al. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work, Environment & Health, 27(4): 279-286.
Digman J.M. (1990). Personality structure: emergence of the five-factor model. Annual Review of Psychology, 41: 417-440.
Elci M., Karabay M.E. and Akyuz B. (2015). Investigating the mediating effect of ethical climate on organizational justice and burnout: a study on financial sector. Procedia – Social and Behavioral Sciences, 207(2015): 587-597.
Haghani M., Bharami P. and Sarkhosh S. (2012). The relationship among organizational culture and occupational burnout in personal of TVTO organization, Arak City. Journal of Educational and Management Studies, 2(4): 89-96.
Hochwalder, Jacek. (2006). An empirical exploration of the effect of personality on general and job-related mental ill health. Social Behavior and Personality, 34(9): 1051-1070.
Kokkinos, Constantinos M. (2007). Job stressors, personality and burnout in primary school teachers. British Journal of Educational Psychology, 77(1): 229-243.
McCrae R.R. and Costa P.T. Jr. (2006). Personality in adulthood: A five factor theory perspective. 2nd ed. New York. Guilford Press.
Maslach, C., Susan E. Jackson, Michael P. Leiter. (2013). Maslach burnout inventory manual. 3rd ed. Mind Garden.
Muhammad, A. H. and H.I. Hamdy. (2005). Burnout, supervisory support, and work outcomes: A study from an Arabic cultural perspective. International Journal of Commerce & Management, 15(3&4): 230-242.
Hobfoll, Steven E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3): 513-524.
Jacobs T.L. et al. (2010). Intensive meditation training, immune cell telomerase activity, and psychological mediators. Psychoneuroendocrinology (2010). doi: 10.1016/j.psyneuen.2010.09.010
Karasek, R., (1979). Job demands, job decision latitude and mental strain: Implications for job redesign. Adm. Sci. Q. 24(2): 285-308.
Keiko Takemura et al. (2015). The association between burnout syndrome and personality in Japanese nursing students. International Journal of Recent Scientific Research, 6(7): 5545-5549.
Madnawat A.V.S. and Mehta P. (2012). Personality as a predictor of burnout among managers of manufacturing industries. Journal of the Indian Academy of Applied Psychology, 38(2): 321-328.
Magnano P., Paolillo A. and Barrano C. (2015). Relationships between personality and burn-out: an empirical study with helping professions’ workers. International Journal of Humanities and Social Science Research, 1: 10-19.
Moliner C. (2005). Relationships between organizational justice and burnout at the work-unit level. International Journal of Stress Management, 12(2): 99-116.
Paleksic, V., Ubovic, R., and Popovic, M. (2015). Personal characteristics and burnout syndrome among teachers of primary and secondary schools. Scripta Medica, 46(2): 118-124.
Piedmont, R.L. (1993). A longitudinal analysis of burnout in the health care setting: The role of personal dispositions. Journal of Personality Assessment, 61(3): 457-473.
Rasoolian M. (2004). The relationship between burnout and personal characteristics among nurses. Quarterly journal of Thought and Behavior, 9(4): 18-24.
Schaufeli, W.B. and Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis. London: Taylor & Francis.
Silva PV, Hewaga CG and Fonseka P. (2009). Burnout: an emerging occupational health. Galle Medical Journal, 14(1): 52-54.
Storm, K. and Rothmann, S. (2003). A psychometric analysis of the Maslach Burnout Inventory – General Survey in South African police service. South African Journal of Psychology, 33(4): 219-226.
Syed Mohammad Azeem. (2013). Conscientiousness, neuroticism, and burnout among healthcare employees. International Journal of Academic Research in Business and Social Sciences, 3(7): 467-477.
Torfi A., Alam S. and Nikbakhsh R. (2014). The relationship between organizational culture and job burnout in the employees of physical education organization. International Journal of Sport Studies, 4(6): 666-670.
Wong, C.A. and Laschinger, H.K.S. (2015). The influence of frontline manager job strain on burnout, commitment and turnover intention: A cross-sectional study. International Journal of Nursing Studies, 52: 1824-1833.
Yamane Taro. (1973). Statistics: an introductory analysis. 3rd ed. New York. Harper and Row Publication.
Yasuaki Saijo et al. (2014). Effects of burden, job strain and support on depressive symptoms and burnout among Japanese physicians. International Journal of Occupational Medicine and Environmental Health, 27(6): 980-992.
Yener M. and Coskun A. (2013). Using job resources and job demands in predicting burnout. Procedia – Social and Behavioral Sciences, 99(2013): 869-876.
Zellars K.L., Perrewe P.L. and Hochwarter W.A. (2000). Burnout in health care: the role of the five facters personality. Journal of Applied Social Psychology, 30(8): 1570-1598.
Zhang L.F. et al. (2014). The association of Chinese hospital work environment with nurse burnout, job satisfaction and intention to leave. Nurs Outlook, 62(2): 128-137.
Zopiatis A., Constanti P. and Pavlou I. (2010). Investigating the association of burnout and personality traits of hotel managers. International CHRIE Conference Refereed Track, Paper 11.
Alarcon, G., Kevin J. Eschleman, and Nathan A. Bowling. (2009). Relationships between personality variables and burnout: A meta-analysis. Work & Stress, 23(3): 244-263.
Bakker A.B. et al. (2003). A multi group analysis of the job demands – resources model in four home care organizations. International of Stress Management, 10: 16-38.
Babakus, E., Ugar Yavas, and Nicholas J. Ashill. (2009). The role of customer orientation as a moderator of the job demand-burnout-performance relationship: A surface-level trait perspective. Journal of Retailing, 85(4): 480-492.
Bakker A.B. et al. (2006). The relationship between the big five personality factors and burnout: A Study among volunteer counsellors. A Journal of Social Psychology, 146(1): 31-50
Chemiss, C. (1980). Professional burnout in human service organizations. New York. Praeger.
Chin-Fu Chen and Ya-Ling Kao. (2011). Investigating the antecedents and consequences of burnout and isolation among flight attendants. Tourism Management, 33(4): 868-874.
Costa, P. T. Jr., & McRae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI) professional manual. Odessa, Florida: Psychological Assessment Resources, Inc.
Dearly, Ian J., Watson, R. and Hogston, R. (2003). A longitudinal cohort study of burnout and attrition in nursing students. Journal of Advanced Nursing, 43(1): 71-81
Dearly, Ian J. et al. (1996). Models of job-related stress and personal achievement among consultant doctors. British Journal of Psychology, 87(1): 3-29.
Demerouti et al. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work, Environment & Health, 27(4): 279-286.
Digman J.M. (1990). Personality structure: emergence of the five-factor model. Annual Review of Psychology, 41: 417-440.
Elci M., Karabay M.E. and Akyuz B. (2015). Investigating the mediating effect of ethical climate on organizational justice and burnout: a study on financial sector. Procedia – Social and Behavioral Sciences, 207(2015): 587-597.
Haghani M., Bharami P. and Sarkhosh S. (2012). The relationship among organizational culture and occupational burnout in personal of TVTO organization, Arak City. Journal of Educational and Management Studies, 2(4): 89-96.
Hochwalder, Jacek. (2006). An empirical exploration of the effect of personality on general and job-related mental ill health. Social Behavior and Personality, 34(9): 1051-1070.
Kokkinos, Constantinos M. (2007). Job stressors, personality and burnout in primary school teachers. British Journal of Educational Psychology, 77(1): 229-243.
McCrae R.R. and Costa P.T. Jr. (2006). Personality in adulthood: A five factor theory perspective. 2nd ed. New York. Guilford Press.
Maslach, C., Susan E. Jackson, Michael P. Leiter. (2013). Maslach burnout inventory manual. 3rd ed. Mind Garden.
Muhammad, A. H. and H.I. Hamdy. (2005). Burnout, supervisory support, and work outcomes: A study from an Arabic cultural perspective. International Journal of Commerce & Management, 15(3&4): 230-242.
Hobfoll, Steven E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3): 513-524.
Jacobs T.L. et al. (2010). Intensive meditation training, immune cell telomerase activity, and psychological mediators. Psychoneuroendocrinology (2010). doi: 10.1016/j.psyneuen.2010.09.010
Karasek, R., (1979). Job demands, job decision latitude and mental strain: Implications for job redesign. Adm. Sci. Q. 24(2): 285-308.
Keiko Takemura et al. (2015). The association between burnout syndrome and personality in Japanese nursing students. International Journal of Recent Scientific Research, 6(7): 5545-5549.
Madnawat A.V.S. and Mehta P. (2012). Personality as a predictor of burnout among managers of manufacturing industries. Journal of the Indian Academy of Applied Psychology, 38(2): 321-328.
Magnano P., Paolillo A. and Barrano C. (2015). Relationships between personality and burn-out: an empirical study with helping professions’ workers. International Journal of Humanities and Social Science Research, 1: 10-19.
Moliner C. (2005). Relationships between organizational justice and burnout at the work-unit level. International Journal of Stress Management, 12(2): 99-116.
Paleksic, V., Ubovic, R., and Popovic, M. (2015). Personal characteristics and burnout syndrome among teachers of primary and secondary schools. Scripta Medica, 46(2): 118-124.
Piedmont, R.L. (1993). A longitudinal analysis of burnout in the health care setting: The role of personal dispositions. Journal of Personality Assessment, 61(3): 457-473.
Rasoolian M. (2004). The relationship between burnout and personal characteristics among nurses. Quarterly journal of Thought and Behavior, 9(4): 18-24.
Schaufeli, W.B. and Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis. London: Taylor & Francis.
Silva PV, Hewaga CG and Fonseka P. (2009). Burnout: an emerging occupational health. Galle Medical Journal, 14(1): 52-54.
Storm, K. and Rothmann, S. (2003). A psychometric analysis of the Maslach Burnout Inventory – General Survey in South African police service. South African Journal of Psychology, 33(4): 219-226.
Syed Mohammad Azeem. (2013). Conscientiousness, neuroticism, and burnout among healthcare employees. International Journal of Academic Research in Business and Social Sciences, 3(7): 467-477.
Torfi A., Alam S. and Nikbakhsh R. (2014). The relationship between organizational culture and job burnout in the employees of physical education organization. International Journal of Sport Studies, 4(6): 666-670.
Wong, C.A. and Laschinger, H.K.S. (2015). The influence of frontline manager job strain on burnout, commitment and turnover intention: A cross-sectional study. International Journal of Nursing Studies, 52: 1824-1833.
Yamane Taro. (1973). Statistics: an introductory analysis. 3rd ed. New York. Harper and Row Publication.
Yasuaki Saijo et al. (2014). Effects of burden, job strain and support on depressive symptoms and burnout among Japanese physicians. International Journal of Occupational Medicine and Environmental Health, 27(6): 980-992.
Yener M. and Coskun A. (2013). Using job resources and job demands in predicting burnout. Procedia – Social and Behavioral Sciences, 99(2013): 869-876.
Zellars K.L., Perrewe P.L. and Hochwarter W.A. (2000). Burnout in health care: the role of the five facters personality. Journal of Applied Social Psychology, 30(8): 1570-1598.
Zhang L.F. et al. (2014). The association of Chinese hospital work environment with nurse burnout, job satisfaction and intention to leave. Nurs Outlook, 62(2): 128-137.
Zopiatis A., Constanti P. and Pavlou I. (2010). Investigating the association of burnout and personality traits of hotel managers. International CHRIE Conference Refereed Track, Paper 11.
