The Knowledge Management that Affects the Performance of Personnel Mahasarakham University

Abstract

The study of knowledge management affecting working efficiency of Mahasarakham University’s staff has the following purposes of this study. 1. It aims to study knowledge management that affects working efficiency of supporting staff in Mahasarkaham University. 2. It aims to investigate levels of working efficiency of supporting staff in Mahasarkaham University. Sample group includes 175 supporting staff in Mahasarakham University, and questionnaires has been applied to collect data. The questionnaire contains 3 sections. Section 1 is general information of respondent. Section 2 includes opinion questionnaires and working efficiency questionnaire. The questionnaires of section 2 aim to develop working efficiency of the staff working on knowledge management. Opinion questionnaires are divided to 7 parts, and each part contain 5 and 6 questions. The total is 37 questions. Working efficiency questionnaires are divided to 5 parts, each part contains 6 and 5 questions. The total is 26 questions. Section 3 is suggestion part to develop knowledge management and evaluate the data by IBM SPSS program.
This research found that 1) overall of knowledge management levels affecting working efficiency of supporting staff in Mahasarakham University is high level. As it considered partly, overall opinion is high level, containing 6 parts and 1 part in medium level. The highest average is creation and knowledge pursuit, the average is 4.09. On knowledge access is 4.07 and the lowest average is on learning, the average is 3.48 and knowledge management system is 2.86. 2) Overall of working efficiency level of supporting staff in Mahasarakham University is the highest level, containing 4 parts and 1 part in high level. The highest part is working time, the average is 4.78 and on working procedure is 4.62 respectively. The highest average is on quality of work, the average is 4.50
Keywords: Knowledge Management, Working Efficiency, Mahasarakham University