The Engagement of Hotels in CSR Program for the Host Community Based on United Nations, Sustainable Development Goals (UN SDG) 2030
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Published:
Apr 10, 2020
Keywords:
Hotel Engagement, CSR, Host Community, UN SDG 2030
Main Article Content
Abstract
Hotel business is one of the key resources of tourism and hospitality industry that has the essential connection to the quality and well-being of the destination and host community in term of economic, social and environmental aspect. CSR program becomes a regular practice of hotels showing the ethical responsibilities to the public sector as well as creating the positive image of the business. Hotels could engage themselves in designing the remarkable and effective CSR program by applying the global commitment of United Nations, Sustainable Development Goals (UN SDG) 2030 in order to create the worthy understanding and relationship between hotels and host community. The goals of UN SDG 2030 aim to stop poverty, improve quality of people’s life and preserve the natural resources which are the main structures of sustainability. The objective of this article is to present the good CSR practice of Sampran Riverside hotel in Nakornpatom, Thailand as they achieve the positive consequences for the key players in tourism and hotel industry.
Article Details
How to Cite
La , A. (2020). The Engagement of Hotels in CSR Program for the Host Community Based on United Nations, Sustainable Development Goals (UN SDG) 2030. Dusit Thani College Journal, 13(1), 357–368. Retrieved from https://so01.tci-thaijo.org/index.php/journaldtc/article/view/241028
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Academic Article
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2. Carneiro, M. J., & Eusébio, C. (2015). Host-tourist interaction and impact of tourism on residents’ quality of life. Tourism and Management Studies, 11(1).
3. Casado-Diaz, B., Nicolau, A.L., Ruiz-Morena, J., & Ricardo, F. S. (2014). Industry-specific effect of CSR initiatives: Hotels and airlines. Kybernetes, 43(3/4), 547-564.
4. First Sustainable Development Goals (SDGs) Summit. 2017. UN Global Compact,
Network India. Sustainable Development Goals (SGDs): Leveraging CSR to
Achieve SDGs, December 2017.
5. Golja, T., & Nizic, M. K. (2010). Corporate social responsibility in tourism – The
most popular tourism destinations in Croatia: Comparative analysis.
Management: Journal of Contemporary Management Issues, 15(2).
6. Goyal, S., Saini, A., & Singh, I. (2010). An empirical study of corporate social responsibility and profitability. Abhigyan, 28(3), 30+.
7. Hamidu, A. A., Haron, M. H., Amran, A. (2015). Corporate social responsibility: A review on definitions, core characteristics and theoretical perspectives. Mediterranean Journal of Social Sciences, 6(4), 83-95.
8. Kuan, Z. (2013). Hotel corporate social responsibility: Guest satisfaction, and
repeat purchase intention in China’s domestic hotel market. The University
of Waikato transforming our world: The 2030 agenda for sustainable development. Sustainable Development Knowledge Platform, 2015 Retrieved from
Website: https://sustainabledevelopment.un.org/post2015/transformingourworld
9. Martínez P., Pérez A., Bosque I. R., (2014). CSR influence on hotel brand image and loyalty. Academia Revista Latinoamericana de Administración, 27(2), 267-283.
10. Masa’deh, R., Nasseef, M. A., Sunna, C., Suliman, M., & Albawab, M. (2017). The effect of hotel development on sustainable tourism development. International Journal of
Business Administration, 8(4), Special Issue, 16-33.
11. Mawby, R. I., Tecău, A. S., Constantin, C. P., OrcID, Chitu, I. B., & Tescasiu, B. (2016). Addressing the security concerns of locals and visitors for the sustainable development of tourist destinations. Sustainability, 8, 524.
12. Poudel, S. (2013). The influence of the accommodation sector on tourism development and its sustainability. Centria University of Applied Sciences.
13. Pulido-Fernández, J. I., & López-Sánchez, Y. (2016). Are tourists really willing to pay more for sustainable destinations?. Sustainability, 8(12), 1240.
14. Rahman, I., Reynolds, D., & Svaren, S. (2012). How ‘green’ are North American hotels? Anexploration of low-cost adoption practices. International Journal of Hospitality Management, 31(3), 720-727.
15. Reshma, S. (2016). Corporate social responsibility (CSR) in the hotel and lodge sector in KwaZulu-Natal, South Africa. African Journal of Hospitality, Tourism and Leisure, Special Edition, 5(3).
16. United Nations (2015), Transforming Our World: the 2030 Agenda for Sustainable Development, United Nations Headquarters. New York.
17. World Travel and Tourism Council (2017), Travel and Tourism Economic Impact 2017, London. United Kingdom.