THE NEW NORMAL CONFIDENCE OF TOURISTS SERVICE DOMESTIC AIRLINES
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Published:
Apr 26, 2021
Keywords:
Confidence, New Normal, Domestic Airlines
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Abstract
The purpose of this article is to study the new normal confidence of tourists who use domestic airlines. The research model is quantitative. The population and sample groups in this research were 400 Thai tourists by purposive sampling. The instrument used in the research was a questionnaire to analyze data by finding frequency, percentage, mean, standard deviation.
The results showed that the new normal confidence of tourists using domestic airlines. Overall is at the highest level ( =4.55, S.D.=0.41) when classified in each aspect By sorting the average from highest to lowest, namely safety ( = 4.88,S.D. = 0.57) service process ( = 4.51, S.D. = 0.40) and price ( = 4.40, S.D. =0.37)
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How to Cite
Tangtenglam, S. . ., & Chidprasert , C. . . (2021). THE NEW NORMAL CONFIDENCE OF TOURISTS SERVICE DOMESTIC AIRLINES. Dusit Thani College Journal, 15(1), 37–48. Retrieved from https://so01.tci-thaijo.org/index.php/journaldtc/article/view/247423
Section
Research Article
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References
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Division of Tourism and Sports Economy. (2020). Tourism economic report. Bangkok:Department of Tourism.
Kulwadee Rachapakdee. (2002). Awareness and practice about saving electricity of Students in dormitory higher education institutions in Bangkok. King Mongkut's Institute of Technology Chao Khun Lad Krabang
Kasem Chankaew. (2004). Integrated environmental management. 2nd ed., Bangkok: Publisher Kasetsart University.
Faculty of Social Sciences Thammasat University. (2007. Welfare State: Tools to create fairness in Society. Thammasat University.
Thanin Sinlaj Jaru. (2014). Research and statistical data analysis with SPSS. 11th ed., Bangkok: Business R & D.
Manat Suwan and others. (2000).Tourism Management. 8th edition, Bangkok: Thai Wattana. Panich. Prince of Songkla University.
Norasethakum Si. (2017). Influence of tourist safety awareness on social media. Online towards the decision to travel to Chiang Mai in Thailand. Thesis Master of Arts Hospitality and Tourism Industry Management Program Bangkok University.
Chukiat Temyago. (2008). Guidelines for service development of Mae Sot Airport. Art thesis Arts-Master, Kamphaeng Phet Rajabhat University.
Chaiwat Asawachaitrakun (2013). Awareness about crime and tourist safety Towards the return and reintroduction of tourist attractions: a case study of Khao San Road.Master's Degree Thesis Mahidol University.
Kurez & Prevolsek . (2015). Influence of Security Threats on Tourism Destination Development.Fakultet za sport iturizam.