Approaches to Strategic Recreational Activities and Conflict Management Skills in Relation to High-Performance Organizations in Bangkok’s Exhibition Design Service Industry
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Abstract
This academic article aims to study approaches to Strategic Recreational Activities and Conflict Management Skills in relation to High-performance Organizations in Bangkok’s exhibition design service industry. It is based on a review and synthesis of relevant literature to study and analyze the conceptual relationships among Strategic Recreational Activities, Conflict Management Skills, and High-Performance Organizations. Strategic Recreational Activities apply the SECI process as
a knowledge-management framework for structuring learning through four processes: (1) Socialization, (2) Externalization, (3) Combination, and (4) Internalization. Conflict Management Skills also consist of four factors: (1) Arbitration Competency, (2) Collective Bargaining Competency, (3) Dialogue Competency, and (4) Smoothing Competency. Strategic Recreational Activities and Conflict Management Skills are conceptually related to High-Performance Organizations, which comprise five dimensions: (1) Management Quality, (2) Openness and Action Orientation, (3) Long-Term Orientation, (4) Continuous Improvement and Renewal, and (5) Employee Quality. The article aims to clarify the role of Strategic Recreational Activities as an approach that connects well-being, shared learning, knowledge exchange, and the application of knowledge in actual work, which are conceptually related to selected capabilities associated with High-Performance Organizations. It also provides guidance for developing Conflict Management Skills at both the individual and team levels to support communication, negotiation, coordination, the management of professional differences, and the maintenance of collaboration among interdisciplinary teams in the exhibition design service industry. Both concepts can therefore be applied as approaches to developing individual, team, and organizational capabilities associated with the characteristics of High-Performance Organizations.
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