Work Satisfaction Influencing Self-Development at Work among Commercial Bank Employees in Muang District, Phitsanulok Province

Abstract

The objectives of this research were (1) to study the work satisfaction in terms of motivation factors, hygiene factors, and self-development at work among commercial bank employees, (2) to study the satisfaction in terms of motivation factors influencing self-development at work among the sample employees, and (3) to study the satisfaction in terms of hygiene factors influencing self-development at work among the sample employees. A questionnaire was used with 273 samples  who work as  commercial bank employees in Muang District, Phitsanulok province. The samples were selected based on a multi-stage sampling. This study was a quantitative research. Data were analyzed by frequency, percentage, mean, standard deviation (S.D.), and multiple regression analysis. The results of descriptive data analysis showed that most of the samples were females aged 36-45 years old, working as  Government Savings Bank employees with 35 people; performing in the position of operation officer with 113 people, and their average monthly income of 35,001 baht up. The results of this research indicated that (1) motivation factors in terms of achievement and recognition influenced self-development of the samples with  statistical significance level of .05(R² = 0.344), and (2) hygiene factors in terms of work conditions, relationship with co-workers, work security, and salary and compensation influenced self-development of the samples with statistical significance level of .05 (R² = 0.648).