ความปลอดภัยเชิงจิตวิทยาและวัฒนธรรมความปลอดภัยที่พยากรณ์พฤติกรรมความปลอดภัยในการทำงานของพนักงานในกลุ่มธุรกิจค้าปลีก

Veerapat  Satasuwankun; Chawanee Pongsapitch

doi:10.14456/psruhss.2023.55

Authors

Veerapat Satasuwankun Faculty of Applied Arts, King Mongkut's University of Technology North Bangkok, Bangkok 10800
Chawanee Pongsapitch Faculty of Applied Arts, King Mongkut's University of Technology North Bangkok, Bangkok 10800

DOI:

https://doi.org/10.14456/psruhss.2023.55

Keywords:

Psychological safety, Safety culture, Occupational safety behavior, Retail business

Abstract

The objectives of this research were to: 1) levels of occupational safety behavior, psychological safety and safety culture of employees in the retail business; 2) the relationship between psychological safety and occupational safety behavior of employees in the retail business; 3) the relationship between safety culture and occupational safety behavior of employees in the retail business; 4) and, to predict occupational safety behavior with psychological safety and safety culture of employees in retail business. The participants were 454 employees from 3 retail businesses. The instrument employed in the research was a rating scale questionnaire. The statistics used to analyze data were percentage, mean, standard deviation, Pearson Product Moment Correlation Coefficient and stepwise multiple regression analysis. The results revealed that 1) the occupational safety behavior of employees in the retail business group was at the highest level, psychological safety was at a high level, and safety culture was at a high level; 2) there was a positive relationship between psychological safety and occupational safety behavior with a statistical significance level at .01; 3) there was a positive relationship between safety culture and occupational safety behavior with a statistical significance level at .01; and 4) psychological safety in both inner safety and physical risk, and safety culture in both reporting culture and learning culture together can predict occupational safety behavior at 71 percent (R² = 0.71) with a statistical significance level at .01. To increase occupational safety behavior to a higher level. An organization organizes activities that promote bonding between colleagues and organizations, awarding rewards to employees who do good deeds. Promote safety news to employees and brainstorm ideas from employees to build a learning society.

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